CornerStone Staffing has teamed up with a financial institution to seek out a team of Customer Service Representatives for their collections department in Whiteville, NC.
If you are trying to make a long-term career move, APPLY TODAY!
Job Title : Customer Service / Collections Representative
Location : Onsite in Whiteville, NC
Starting Pay : $15 / hr. ( $22 / hr. once hired on )
Schedule Availability :
Monday Friday : 8 AM 9 PM (8-hour shift assigned)
Rotating Weekends : Saturday 8 AM 2 PM
Saturday 8 AM 2 PM
Sunday 12 PM 6 PM
Possibility for mandatory overtime at the end of the month
Once Hired Permanently :
GREAT bonus incentives
Exceptional benefits including 401K with a 6% match and pension plan
Paid time off
Option to go HYBRID if maintaining excellent attendance record and meeting KPIs
Job Duties :
Meets performance expectations for collection efforts for assigned accounts
Provides exceptional customer service
Negotiates payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
Documents all collection efforts for each assigned account in accordance with established procedures
Requirements :
GOOD job stability is required!
1+ years of customer service experience!
Call center experience is highly preferred but not required.
Application Process Includes :
Fingerprinting
Client Interview
Background Check
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