Application Scientist-Customer Facing

Requisition ID : 500750

Job Description

IFF's Health & Biosciences (H&B) division is a leading innovation partner for customers across a broad range of consumer product, industrial and agricultural sectors.

Our Food Enzymes BU, part of the Health & Biosciences platform, passionately supports the Food Industry with a deep knowledge of enzyme solutions - come join the creative and empowered company.

IFF is looking for a dynamic individual with a strong knowledge and experience within enzymes for the baking industry, as Application Scientist, Bakery Enzymes, to support the continuous growth of Health & Bioscience business in North America.

You will be responsible for the development of solid technical knowledge of the entire bakery enzyme product portfolio to gain customer confidence and build rapport with customer stakeholders.

You will also be responsible for giving feedback on how IFF’s bakery enzymes are performing in a large-scale setting.

• Provide bakery customers with on-site technical and operational support related to our functional ingredients and solutions with a specific focus on bakery enzymes.
• Provide technical support in close cooperation with the sales team, regional industry leader and your colleagues in the bakery application team, including different customer facing activities such as customer visits / virtual calls, pilot plant and production trials as well as technical back up to our sales force.
• Plan, design and execute systematic pilot plant experiments in our application lab including instrumental and sensory evaluation of the results to optimize the product performance.
• Document the effect of our enzyme portfolio in technical reports as well as present data via presentation for customers and internal colleagues.
• Explore and evaluate new business opportunities and identify key success factors to win business together with sales team and business lead.
• Participate in customer development projects as well as concepts and internal development projects.
• Assist in the development and documentation of enzyme products throughout the commercialization process, including formulation of enzyme / functional products, technical documentation, marketing material, presentations, post-launch support, invention disclosures and patents.

Requirements

• Bachelor’s degree or higher, preferably in bakery or food science. Candidates with an equivalent educational background and extensive hands-on experience in the bakery industry are also encouraged to apply.
• 6-8 years of experience in product development or a related function within a food ingredients supplier or the baking industry.

A proven interest and knowledge in the specific field is required.

• Experience or competencies in the use of bakery enzymes will be considered a significant advantage.
• Must have the ability to engage collaboratively with customer stakeholders, identify new business opportunities, and articulate value propositions at multiple levels within customer organizations.
• Ability to work independently as well as in teams, understanding the functioning of a large organization and the importance of achieving common business objectives.
• Proficiency in English, both written and spoken, is required.
• 20-40% travel will be required.

We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status.

We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.