Outbound Leads Customer Service Representative
Join as our Outbound Leads Customer Service Representative
Turn Leads into Loyal Customers! Launch Your Career as an Outbound Leads CSR. Our Baltimore-based, family-owned plumbing company is searching for a passionate and results-oriented Customer Service Representative.
You'll play a key role in converting leads into satisfied customers by providing exceptional service via phone calls. This position offers excellent growth opportunities within a supportive, family-oriented environment.
What Can We Do for You?
- Break free from feeling like just a number experience genuine appreciation.
- Enjoy comprehensive health insurance coverage provided by the employer.
- Participate in exciting team-building activities, including cookouts and paintball, and stand a chance to win prizes.
- Opportunities for career advancement, ongoing in-house and off-site training.
- Earn competitive pay at $17 per hour, with rewarding monthly bonus incentives based on completed revenue generation from the calls you book.
- Access a 401k plan with up to a 3% company match.
- Paid holidays and paid time off.
Responsibilities for the Outbound Leads Customer Service Representative :
- Make outbound calls to follow up with customers and sales leads.
- Perform recurring service and sales calls to drive revenue.
- Conduct "Happy Calls" to ensure customer satisfaction with services performed.
- Process payments and handle financing for customers as needed.
Qualifications for the Outbound Leads Customer Service Representative :
- Previous experience in outbound sales or customer service preferred.
- Strong communication skills, both verbal and written.
- Ability to prioritize tasks effectively in a fast-paced environment.
- Proficiency in computer systems and phone systems; experience with Service Titan is a plus.
- Sales experience is highly desirable.
- Must be available to work Monday to Friday, 7 : 15 AM to 4 PM.
We are committed to providing equal employment opportunities to all qualified candidates, regardless of race, gender, veteran status, disability, or other protected category.
Pre-employment background checks and drug tests are required for all applicants.
Customer Service Representative (ATI)
ATI's Customer Service Representative will report to our Production and Service Manager. Customer Service Representative. This is a multi-faceted position with overall responsibility for a wide range of customer service, inside sales, order processing, service scheduling and administrative support d...
Customer Service Representative
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. ...
Employee Benefits Counselor (Customer Service Representative)(Spanish Speaking Preferred)
AssuredPartners in Hunt Valley, MD is hiring for a Customer Service Representative working with the Employee Benefits insurance industry. Do you have experience working in a high-volume customer service environment? Do you enjoy working with clients and gaining the satisfaction of helping others? If...
Customer Service Representative - State Farm Agent Team Member
Are you passionate about providing exceptional customer service and building strong relationships with clients? State Farm is thrilled to present an excellent career opportunity as a Customer Service Representative (CSR) on Chris Aguirre's team. Customer Support: Providing exceptional customer servi...
Customer Service Representative - State Farm Agent Team Member
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career fo...
Customer Service Representative
Supreme Service Today has been a trusted home service company since 2005. We have customers who have been with us the whole time, and new ones we know will stick around for years to come. You're the front face of our company and the first impression for our customers. ...
Customer Service Representative
Successful completion of certification training program for customer service/emissions testing. Automotive knowledge and/or customer service background is preferred, but not required. ...
Employee Benefits Counselor (Customer Service Representative)(Spanish Speaking Preferred)
AssuredPartners in Hunt Valley, MD is hiring for a Customer Service Representative working with the Employee Benefits insurance industry. Do you have experience working in a high-volume customer service environment? Do you enjoy working with clients and gaining the satisfaction of helping others? If...
Junior Customer Service Representative
Principal Responsibilities for the Junior Customer Service Representative Position: Responsible for representing us to clients and customers by providing high quality and efficient customer service Interact with customers daily to ascertain household needs and how products and services offered would...
Customer Service Representative
Execute strategic plans in coordination with Outside sales, network with customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries, and providing customer follow-ups to ensure customer needs are met. Receive incom...