Customer Service - Hiring Immediately!

CornerStone Staffing
Southlake, TX
$20 an hour
Full-time
Quick Apply

Are you a Highly Motivated Self-Starter that has great organizational skills?

If so, please call CornerStone Staffing today to be part of an amazing company that is growing fast in the North Fort Worth.

Job Title : Customer Service Rep

Location : Southlake, TX ( onsite)

Pay : $18 to $20 / hr . - based on interview

Schedule :

Sunday - Thursday 7am to 4pm

2 weeks training

Job Description :

Taking Inbound / Outbound call center support. (Telephone and Internet chat queue)

Responsible for the submission, ownership, escalation, and status communications of CARE, Billing, MACD, and Credit, ticket submissions.

Acts as first point of escalation for customer call ins.

Coordinate with other departments to resolve service, support, or billing issues.

Negotiate price and terms for customer sign-ups and retention.

Positive, winning attitude, strong work ethic and teamwork.

Provide technical support and customer service to clients who use our VOIP phone service

Troubleshoot technical issues related to VOIP technology and resolve customer inquiries

Qualifications :

Must be proficient in the use of Microsoft Office suite (Excel, Word, Outlook )

Must be proficient in the use of CRM and other database systems.

Ability to manage their time and tasks to completion with minimum supervision.

Must be able to effectively manage conflict resolution.

Desired Skills

H.S. graduate

College degree (plus)

1-year telecommunications experience

2-year customer service experience (call center) must

Any equivalent combination of education and experience)

Application Process Includes :

Interview

Background check

20 days ago
Related jobs
Promoted
CornerStone Staffing
Southlake, Texas

Provide technical support and customer service to clients who use our VOIP phone service. Acts as first point of escalation for customer call ins. Coordinate with other departments to resolve service, support, or billing issues. Negotiate price and terms for customer sign-ups and retention. ...

College Hunks Hauling Junk & Moving - Winegarden Enterprises, LLC
Fort Worth, Texas

Hiring immediately - part time and full-time positions available. Job Summary: Do you enjoy a fast-paced, multi-faceted work environment where you get to be exposed todifferent types of professional work like Sales, Marketing, Logistics, Customer Service,equipment operations, project management, con...

Promoted
CornerStone Staffing
Southlake, Texas

Account Coordinators/Customer Service Representatives. Qualified candidates will have 1 year office/account services experience. ...

State Farm Insurance Amado Flores Agency
Arlington, Texas

Established State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. ...

Russel Birdwell - State Farm Agency
Fort Worth, Texas

Russel Birdwell - State Farm Agency, located in Dimmitt, TX has an immediate opening for a full-time Customer Service / Sales Representative. Years of Sales and/or Customer Service experience (preferred). Develop new service opportunities with both existing and new clients. ...

Jeff Tallas Insurance Farmers Insurance Group
Fort Worth, Texas

As a Customer Service Representative with Farmers Insurance, you're responsible for working closely with the agent to service customers and help grow the agency. Provide excellent customer service. Customer Service Representative/ Producer Qualifications:. Only apply if customer service is something...

Russel Birdwell - State Farm Agency
Fort Worth, Texas

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Customer Service and/or Sales experience (outside sales or i...

Kelli Ashbrook-Cummings Insurance Agencies
Arlington, Texas

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish). Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and frien...

Penni Perkins - State Farm Agency
Arlington, Texas

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service...

Fabio Fernandez - State Farm Agency
Lewisville, Texas

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Fabio Fernandez - State ...