Job Description
- Provide excellent service and support to our customers and internal teams
- Timely responses to customer inquiries regarding their account
- Build and maintain customer and sales relationships
- Ensure proper pricing levels for specific customers are entered timely and accurately
- Assist customers and sales staff with new account set up and troubleshooting
- Work with sales support teams to issue product samples
- Act as a liaison for our National Chain accounts
- Back up receptionist on a rotating schedule and as necessary
- Communicate with sales and operations for account reconciliation assistance
- Offer product guidance and knowledge when necessary
- Maintain our database using our proprietary software also used by our customers.
- AR duties - researching and resolving invoice discrepancies
- Run and distribute daily reports
You will Need to Have :
- 2+ years of accounting and customer service experience and / or a 2 year college degree
- Excellent communication skills both internally and externally and at all levels
- A passion for learning and growing with us
- Proven ability to work independently and is reliable
- Attention to detail is critical, accuracy is a must
- Ability to find ways to increase efficiency
- Effective problem-solving skills when encountering new and unique challenges
Computer and Application Skills :
- Excellent skills with the entire MS Office Suite
- AS400 experience is preferred
What You Can Expect :
- Competitive benefits package to full-time employees
- 401K plan with a company match
- Comprehensive health insurance options
- Dental and vision benefits
- Company paid life insurance and long-term disability
- PTO, paid holidays and maternity / parental leave
It’s easy, just apply online at : www.johnsonbrothers.com.
Worker Sub-Type : Regular
Regular
Time Type : Full time
Full time
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