Accounts Receivable / Collections Specialist

Accounts Receivable / Collections Specialist

Join the Accounting team at G&W Equipment Charlotte, NC. We are looking for a detail-oriented, customer-focused professional to join our Accounting team. In this role, you'll help manage account balances, follow up on payments, and resolve billing issues, while maintaining strong relationships with our customers and internal teams.

What you'll be doing :

• Review open accounts and follow up on outstanding balances
• Make professional outbound collection calls while maintaining positive customer relationships
• Resolve billing issues and payment discrepancies quickly and accurately
• Collect customer payments in line with due dates and company policies
• Identify and communicate issues contributing to account delinquency
• Track and monitor assigned accounts and prepare collection reports
• Follow up on payment arrangements and send correspondence as needed

What you bring :

What we offer :