Clinical Informatics Education Specialist

Job Title : Clinical Informatics Education Specialist

6 month contract; strong possibility FTE conversion

Local to Minneapolis area; hybrid role

Job Overview :

We are seeking a dynamic individual to join our healthcare organization as an Epic Classroom Trainer / Change Management Specialist.

This role is pivotal in driving successful digital transformation initiatives, focusing on effective communication, education, and change management within the organization.

The ideal candidate will possess a blend of project management, communication expertise, and Epic system proficiency to support our evolving healthcare landscape.

Key Responsibilities :

• Conduct engaging classroom training sessions every other Wednesday, ensuring end users are proficient in utilizing Epic systems.
• Collaborate closely with project teams to understand project goals, requirements, and timelines.
• Develop comprehensive communication and education plans tailored to various stakeholders, considering audience nuances and preferences.
• Work closely with the team lead to execute change management strategies, facilitating smooth transitions during system implementations and upgrades.
• Provide exceptional writing skills for crafting clear, concise communications, training materials, and project documentation.
• Actively participate in project utilization efforts, particularly focusing on the digital front door and clinical redesign initiatives.
• Serve as a subject matter expert in digital front door initiatives, offering insights and guidance to enhance project outcomes.
• Handle ATE (Application Training Environment) requests promptly and effectively to support end-user learning and system testing.
• Maintain a strong presence during go-live events, offering in-person support and guidance to end users.
• Foster a collaborative team environment, working closely with managers, team leads, and fellow team members to achieve organizational goals.

Qualifications :

• Bachelor's degree in healthcare related field OR bachelor's degree in education related field with a minimum of 2 years of healthcare related experience.
• Experience in training / education of clinicians in a health care setting.
• Experience in the build / maintenance / support of Epic and digital front door initiatives is highly desirable.
• Proven experience in conducting effective classroom training sessions, preferably in a healthcare setting.
• Strong understanding of change management principles and methodologies, with demonstrated success in driving user adoption.
• Exceptional written and verbal communication skills, with the ability to tailor messages to diverse audiences.
• Detail-oriented with the ability to grasp complex concepts quickly and communicate them clearly to others.
• Flexible and adaptable, capable of thriving in a fast-paced, dynamic environment.
• Demonstrated teamwork and collaboration skills, with a strong commitment to achieving collective goals.
• Availability to participate in go-live events and occasional off-hour support as needed.

If you are a motivated individual with a passion for driving organizational change and supporting end-user success in healthcare technology, we encourage you to apply for this exciting opportunity.

Join us in making a difference in healthcare delivery through innovative solutions and effective change management practices.