Call Center Specialist I - Information Technology

Title : Call Center Specialist I - Information Technology Location : MRMC First Stop Urgent Care Basement Position Shift : Full-Time Position Summary : Responds to telephone calls and email requests for technical and applications support

Documents and validates customer information and routes issues to the appropriate subject matter experts

Relies on instructions and pre-established guidelines to perform the functions of the job

Works under immediate supervision

Primary job functions do not typically require exercising independent judgment

Education : Specialization : Status : Associate DegreeComputer SciencePreferred About Maury Regional Health : Maury Regional Health is the largest health system between Nashville and Huntsville with approximately 2,800 employees and more than 200 physicians at our hospitals, clinics, surgery centers, outpatient facilities and physician practices throughout southern Middle Tennessee, including : Maury Regional Medical Center (Columbia) Marhsall Medical Center (Lewisburg) Wayhe Medical Center (Hohenwald) Maury Regional Medical Group (Physician Practices) Additional locations : Magnet designation at Maury Regional Medical Center and a commitment to patient-centered care Why Join Our Team?

Culture : Magnet designation at Maury Regional Medical Center and a commitment to patient-centered care Educational Opportunities : Tuition reimbursement and student loan repayment (for qualifying candidates) Career Advancement : Cross-training, mentorships and internal promotions Benefits : Competitive pay, comprehensive benefits package and complementary parking on campus At Maury Regional Health, we prioritize clinical excellence and compassionate care in all that we do as evidenced by : Our six-time recognition as a 15 Top Health System in the U.S

by IBM Watson Health, most recently awarded in 2020

Our RN residency program for recent nursing graduates is recognized by the ANCC Practice Transition Accreditation Program (PTAP) as an Industry-Recognized Apprenticeship Program (IRAP)

Numerous facilities throughout southern Middle Tennessee with nearly 3,000 employees provide a broad range of services, while retaining those qualities that bind us together as a family

To learn more, visit Careers.MauryRegional.com

Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer / employee relationship

Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military / national guard / veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law

Statements made by applicants for employment on this application form will be checked for accuracy

Maury Regional Health campuses are tobacco-free

All tobacco use is prohibited.