IT Administrator
Who We Are
As one of the largest independent agencies in Texas, we’re proud to be known for our exceptional, values-based culture and are consistently recognized as one of the best places to work.
We believe this serves as a reflection of our excellent client service, our philanthropic efforts, focus on employee well-being, sound financial management, and a bright prospect for the future.
Role Summary
This role will provide first-response support to associates for all AV equipment related issues, as well as assisting the Director of Technology with new hire orientation & setup assistance.
This role will also partner with our outsourced IT resource to address in-office IT needs.
What You Will Do
- Partner with outsourced IT resource to set up new computers.
- Conduct troubleshooting of hardware, software, and network issues.
- Conduct audio and video setups for public programs and meetings (all things AV equipment related).
- Maintain and / or develop step-by-step procedural documentation.
- Provide IT orientation assistance for new employees.
- Manage hardware inventory system.
- Support business-related smartphone use (including MFA and all applications).
- Assist in ad hoc IT related projects as directed.
What You Will Bring
- Technical school degree / certificate, including Microsoft certifications
- 2+ years of experience providing operating system and standard office application support including installation and troubleshooting / resolution of software-related errors
- Knowledge of Microsoft Windows and Office 365, OSX, iOS, and Android technology
What You Will Experience
- Competitive compensation package
- Generous time-off allowance, as well as major holidays
- Comprehensive benefit selection, including company 401(k) match
- Gym membership reimbursement
Hotchkiss is an EOE and drug-free workplace. All applicants must be authorized to work in and currently reside in the United States.
NO AGENCIES OR 3RD PARTY INQUIRIES
LI-DNI
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