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Service desk manager Jobs in Carrollton, TX

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Service desk manager • carrollton tx

Last updated: 4 days ago

Customer Service Manager

SRP Storage Solutions, LLCFarmers Branch, TX, US
$50,000.00 yearly
Full-time

Storage Solutions (Garaginization & Dallas Custom Closets) is a leader in the Home Organization Industry.For over 13 years, we have been working with homeowners to solve their home organization... Show more

Service Desk Analyst

MB2 DentalCarrollton, Texas, United States
Full-time
Quick Apply

At MB2 Dental, we prioritize superior customer service and the efficient operation of our information technology systems.We are seeking a highly capable Service Desk Analyst to assess and optimize th... Show more

Service Account Manager

Southland IndustriesCarrollton, TX, United States
Full-time

Carrollton, TX Full-Time/Regular.We are seeking a dynamic and customer-focused Service Account Manager to join our team.The ideal candidate will develop and maintain positive relationships within ... Show more

Service Experience Manager

CSCThe Colony, TX, United States
Full-time

Service Experience Manager / Team Leader.CSC is seeking a Service Experience Manager / Team Leader to lead a customer-facing compliance team responsible for delivering exceptional client service wh... Show more

Area Service Manager

Trane TechnologiesCarrollton, TX, United States
$98,200.00 yearly
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more

FRONT DESK SUPERVISOR*

TownePlace Suites Tucson Williams CentreAddison, TX, United States
Full-time

SHS ADDISON - ADDISON, TX 75001.The Front Desk Supervisor will:.Assists in the training and supervision of all Guest Services employees; coaches and counsels employees regarding career and personal... Show more

Sr. Manager, IT Service Desk

Blackhawk NetworkCoppell, TX, United States
$138,140.00 yearly
Full-time

Today, through BHN's single global platform, businesses of all kinds can tap into the world's largest network of branded payment solutions.BHN helps businesses grow revenue, increase loyalty, motiv... Show more

Sr. Manager - Service

SMS InfoComm CorporationCoppell, TX, United States
Full-time

Service Manager- Review critical customer requirements such as quality, repair technician daily KPI targets, and follow up with supervisor assignments.Generate and review management reports.Present... Show more

PT Service Manager

My MelroseCarrollton, TX, United States
Full-time

Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standar... Show more

Front Desk Concierge

Stratton AmenitiesLewisville, TX, us
Full-time
Quick Apply

Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities.We are currently seeking a pro... Show more

Front Desk Manager

Dreamscape HospitalityAddison, TX, United States
Full-time

We are seeking a professional and personable Front Desk Manager to lead our front office team and ensure a welcoming and efficient experience for all guests and visitors.This role offers an excelle... Show more

Service Manager

CintasCoppell, TX, United States
Full-time

Cintas is seeking a Service Manager to directly manage our customer facing Service team.Responsibilities include hiring and performance management; managing the overall performance of a team; provi... Show more

Service Delivery Manager

HireTalentCarrollton, TX, United States
Permanent +1

We are seeking a highly driven Service Delivery Manager (SDM) to lead and coordinate service delivery across multiple locations and workstreams.This is a critical?path, high?accountability role res... Show more

Food Service Manager

TradeJobsWorkForce75240 Dallas, TX, US
Full-time

Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ... Show more

 • Promoted

Food Service Manager

AramarkLewisville, TX, US
Full-time

Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.It offers public and private education institutions a variety of dining options including breakf... Show more

Automotive Service Manager

Express Oil Change & Tire EngineersCarrollton, TX, us
Full-time

The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ser... Show more

Front Desk Associate

Renaissance Dallas Addison HotelAddison, Texas, United States
$15.50 hourly
Full-time
Quick Apply

Were you always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation.Today, you bring your personal style to every e... Show more

Rentals Service Manager

Rolfson OilAddison, TX, US
Full-time
Quick Apply

BENEFITS Medical, Dental, and Vision health insurance elections Voluntary STD, Life, hospital, identity theft, and Accident coverage 401K Basic Life Insurance, Long Term Disability Insurance, ... Show more

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Customer Service Manager

Customer Service Manager

SRP Storage Solutions, LLCFarmers Branch, TX, US
30+ days ago
Salary
$50,000.00 yearly
Job type
  • Full-time
Job description
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Paid time off

Storage Solutions (Garaginization & Dallas Custom Closets) is a leader in the Home Organization Industry. For over 13 years, we have been working with homeowners to solve their home organization needs through the design and installation of our custom storage solutions.


Our Client Service Team is focused every day to work with their assigned clients ensuring a seamless process with our organization. They will work with key stakeholders in the organization to solve any gaps that may arise and ensure high customer satisfaction and project success.


JOB RESPONSIBILITIES


Ensure complete satisfaction of your clients experience by:
- Scheduling installation activities
- Communicating with clients as we make progress
- Reschedule activities as directed by the client or our team needs


Track the execution of our scheduled activities with clients
- Monitor product shipments and deliveries that impact each project
- Keep client and team informed of changes in schedule or job as they occur
- Ensure your client products are ready for install prior to installation day and monitor install day activities to completion and invoicing.
- Manage any open items, post installation concerns, to complete install 100%


Update client management systems to keep all team members informed of status of client projects and proactively escalate any gaps or concerns.


WHO ARE YOU?


  • Extremely Organized – Passionate about the day-to-day details to ensure great execution for your clients.
  • Customer Centric - 2+ years of strong project management, customer service or sales experience with a proven understanding of customer satisfaction
  • Outgoing Personality – Comfortable making a phone call to your clients to discuss next steps of their project and always willing to work with the rest of our team to solve the challenges that may arise.
  • Efficient Tasker – Strong ability to utilize our processes and technology to complete tasks in the most efficient manner possible. Always looking for a ‘better way’ to improve for our client experience.
  • Problem Solver – Ability to look past a problem and proactively look for solutions.
  • Positive Minded – You are someone that understands there will be obstacles in the day-to- day activities, but excited to support the team and find a solution to the problem.
  • Technology Savvy – Active use of Microsoft Excel, Word, Outlook along with our own internal systems necessitate extreme confidence in the use of technology.
WHAT TO EXPECT FROM US


  • Competitive base compensation beginning at $40K annually. Compensation may be greater based on experience.
  • Bonus Program based on achieving client experience metrics
  • Paid Time Off (PTO) for holiday and sick days
  • Automated CRM Tool for scheduling and tracking of client processes
  • Close partnership with company leadership as well as the design and installation team.
  • The opportunity to GROW within an organization and build a true career position with us. We are privately-owned with over 12 years in business.
  • Storage Solutions cares about a balanced home and work life. You will typically not work evenings and weekends.
  • We offer internal learning and development of our management systems.