Pilates Studio Front Desk Position
Are you a welcoming and organized individual with a passion for health and wellness? We're looking for someone to be the Front Desk Coordinator as the friendly face and organizational planner of our Pilates studio.
Responsibilities :
Greetings and Customer Service :
- Welcome clients with a friendly and positive demeanor.
- Provide information about studio services, classes, and promotions.
- Ensure a warm and inviting atmosphere for all visitors.
Scheduling :
- Manage class schedules and appointments efficiently.
- Assist clients in booking sessions and coordinating with instructors.
- Handle last-minute changes or cancellations with professionalism.
Follow-ups :
- Conduct follow-up communications with clients to gather feedback.
- Address any concerns or inquiries to ensure client satisfaction.
- Foster positive relationships with clients to enhance their overall experience.
Light Bookkeeping :
- Assist in basic financial transactions, such as processing payments.
- Maintain accurate records of studio transactions.
- Post on Instagram :
- Creatively showcase the studio's atmosphere and events on Instagram.
- Share updates on classes, promotions, and studio happenings.
- Engage with our community through comments and direct messages.
Overall Maintenance :
- Monitor and maintain the cleanliness and organization of the studio space.
- Coordinate with cleaning services and report any maintenance issues promptly.
- Ensure that the studio environment aligns with the brand's image and standards.
Qualifications :
- Excellent customer service and communication skills.
- Organized and detail-oriented.
- Ability to multitask in a dynamic environment.
- Basic knowledge of bookkeeping practices.
- Familiarity with scheduling software and general computer skills.
Note : This position plays a crucial role in creating a positive and seamless experience for clients, contributing to the overall success and reputation of our Pilates studio.
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