Sr. Software Configuration Manager

BCMC is seeking a Sr. Software Configuration Manager with experience in configuration and change management supporting the SaaS ITSM based application.

This is an opportunity to support the ServiceNow development and engineering program. BCMC seeks to provide support for use of ServiceNow throughout DoD.

This ServiceNow solution is to be inclusive of Platform and Software Configuration, Development, Integration, Modernization, Expansion, Customization, Implementation, Provisioning, Administration, and Operations & Maintenance Support services.

This is a Hybrid Position.

Clearance : Must be U.S. Citizen to be eligible for

Core Work Hours : 7a-4p Monday Friday, except Government Holidays

Place of Performance : Falls Church, VA and Remote (within the MD,DC,VA area)

Required Years of Experience : 8+ years of experience

Education / Certification Requirements : BS, Management Information Systems, Systems Engineering, or Related Degree

Required Skills :

• Experience documenting, governing, and performing SaaS / ITSM based application control processes, policies and procedures,
• Experience and / or familiarity with CM standards such as ISO, ITIL and CMMI.
• Experience defining and implementing SaaS based software configuration management processes and procedures.
• Experience supporting the software build scripts and procedures, and integrating scripts with the SaaS software build process.
• Experience establishing and maintaining Program CM systems and document and software libraries.
• Experience developing and improving Program CM processes.
• Experience providing CM process training to program team.
• Experience communicating CM status to CM Management and Program Management.
• Familiarity with ServiceNow and ITSM are desired.

Specific Duties

• Responsible for SaaS software configuration management activities, including software identification, change control, status accounting, operation of the program support library, and development and monitoring of configuration.
• Coordinates, prepares, and conducts Configuration Control Boards, identify, monitor, and report on configuration.
• Coordinates with users and systems development personnel on releases of SaaS applications software.
• Controls configuration baselines and interfaces through Engineering Change Proposal / Specification processing.
• Supports development of Build Notes, Release Notes, and Version Description Document.
• Responsible for configuration management of requirements, design, and code.
• Manages Technical Data Packages from requirements collection to software deployment.
• Monitors library structure and procedures to assure system integrity, including procedures for collection, release, production, test, and emergency libraries and the movement / migration of components between libraries.
• Monitors end item acceptance plans.
• Proven ability to liaise between programmers, designers, IT personnel and customers and other stakeholders.
• Fulfills contract data requirements as preparing drafts, forwarding correspondence, preparing and processing CM required data items;

and compiles, prepares, and maintains the master records for the establishment and change of configuration baselines, engineering release system, configuration item development record (including the configuration index and change status listing), and configuration status accounting.

• Provides solutions supporting parallel development and facilitate product branching and merging activities.
• Conducts configuration audits.
• Implements configuration and change management solutions and provides support to the system engineering, software engineering, and testing teams.

Company Overview

BCMC, LLC is an IT engineering firm that specializes in digital transformation and automation. Since our establishment in 2007, we have been providing support to federal clients.

Our corporate culture is centered on innovation and problem-solving, which we believe supports our nation. At BCMC, we strive to foster an environment that encourages innovative thinking and solutions.

Our primary goal is to develop and deliver top-quality services to our clients to help them achieve their objectives. We take pride in our track record of delivering exceptional services, which we attribute to our dedicated team of experts.

We value our employees and are committed to creating a work environment that promotes growth, development, and success.

Benefits

Extremely competitive salary

95% employer paid for employee medical, dental, & vision coverages

100% employer paid for employee life, STD & LTD disability coverages

401k with company match and profit sharing

Flexible Spending Account (FSA) for dependent & health care

11 standard holidays & 3 weeks of annual leave