Sales & Service Representative (Bank Teller/Universal Banker)

Overview Are you a people person? Be a First Citizens person! Join our Laurel Springs team and make a difference. This full-time Sales and Service Representative will be located at 3225 Peachtree Parkway in Suwanee, Georgia.

The required hours for this role are Monday - Friday from 8 : 00 AM until 5 : 00 PM. Part-time options are not available at this time.

• The successful candidate will demonstrate : Communication Skills - Interpersonal : Comfortable and confident with proactively engaging in conversation;
• Demonstrates professionalism and empathy in customer interactions Adaptability : Has the ability to learn and adapt quickly to new information and technology Teamwork : Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility : Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently;

Able to process information and move quickly through problem resolution Responsibilities The essential functions of the job include, but are not necessarily limited to, the following : Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Qualifications Required Education : High School Diploma or GED Required Experience : 6+ months in a customer service role *1+ years of prior retail banking experience is highly preferred for this location* Other preferred Skills : Sales Strong working knowledge of Microsoft OfficeThe essential functions of the job include, but are not necessarily limited to, the following : Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needsRequired Education : High School Diploma or GED Required Experience : 6+ months in a customer service role *1+ years of prior retail banking experience is highly preferred for this location* Other preferred Skills : Sales Strong working knowledge of Microsoft Office