Bilingual customer service • washington dc
CHMS was founded in 1999 and serves two-year old to six year-old children and their families in Arlington and Alexandria, Virginia.CHMS provides a high-quality Montessori education to young learner... Show more
We are seeking a proactive and customer-focused Customer Service Officer to join our dynamic team in the financial services sector.In this role, you will serve as the primary point of contact for c... Show more
ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South.We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team.Join a team tha... Show more
Advance your career with a Small Business supporting a federal client working on-site in downtown Washington, D.This is a great opportunity for growth in professional skills, communication, and cus... Show more
Donaldson, a recognized leader in multifamily property management, is seeking a skilled and dependable Service Technician to support the maintenance operations of Montgomery White Oak, a 592-unit r... Show more
Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e... Show more
Job Title: Customer Service Associate.Pay Range: Our starting pay ranges from $16.Geographic & job eligibility rules may apply .Comprehensive coverage (medical/dental/vision) at a reasonable cost ... Show more
Bachelor’s degree in IT, related field, or equivalent experience.The client is looking for a person with 3 years of working experience as a Customer Service Rep.The Customer Service Representative ... Show more
The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience.This position is ideal for... Show more
Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more
DPP is seeking a Customer Service Director for an opportunity with our client in Fairfax, VA.Work Location: Onsite in Washington, DC Will be moving to Alexandria, VA.Duration: 6 Months Term: W2 Co... Show more
We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy a... Show more
Customer Service Job Duties: Processing orders, forms, applications, and requests.Keeping recor... Show more
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more
Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Lo... Show more
RTEC has been serving Northern Virginia since 1996, focused on practical, science-based tree care and long-term client relationships.We take pride in doing things the right way—protecting propertie... Show more
Join one of the fastest-growing fitness brands in the United States—Crunch Fitness!.At Crunch, we’re more than a gym—we’re a community built on energy, inclusivity, and results.We offer real opport... Show more
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve p... Show more
Our starting pay ranges from $17.Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $18.Clothing Sorter/Hanger, Hardware Sorter $18.Bed & Bath, Books, CDC Ambass... Show more
The average salary range is between $ 33,269 and $ 44,000 year , with the average salary hovering around $ 38,875 year .
The average salary range is between $ 28,275 and $ 39,320 year , with the average salary hovering around $ 31,781 year .
CHMS was founded in 1999 and serves two-year old to six year-old children and their families in Arlington and Alexandria, Virginia. CHMS provides a high-quality Montessori education to young learners that helps them develop independence, confidence, and socialization. CHMS’ core values are the embodiment of its philosophy: practicing safety, strengthening community, building character, and adhering to Dr. Montessori’s principles
A Bilingual Customer Service Representative serves as a critical communication bridge between organizations and their diverse customer base. This role requires fluency in English and a second language, exceptional communication skills, and the ability to deliver high‑quality support across multiple channels. Representatives ensure customer satisfaction by resolving inquiries, translating information, and maintaining accurate documentation, all while upholding company policies and service standards.
Provide timely and courteous customer support in both languages via phone, email, chat, and social media.
Translate and clearly explain product details, policies, and service information between languages.
Document customer interactions, inquiries, complaints, and resolutions with accuracy.
Address customer questions, concerns, and recommendations while ensuring satisfaction and compliance with company procedures.
Redirect customers to appropriate departments and escalate issues when necessary.
Process exchanges, refunds, payments, and enrollment requests according to established policies.
Monitor call, email, and chat histories to ensure all customers receive complete assistance.
Assist with translation of marketing materials, website content, and internal documents as needed.
Maintain a strong understanding of company products, services, and relevant regulations.
Uphold confidentiality, professionalism, and a customer‑focused mindset at all times.
Fluency in English and a second language, both written and verbal.
High school diploma or equivalent; higher education preferred.
Proven experience in customer service or support roles, ideally in a bilingual environment.
Strong verbal communication, active listening, and interpersonal skills.
Proficiency with customer service software, CRM systems, and digital communication tools.
Ability to multitask, prioritize, and maintain accuracy in record‑keeping.
Professional email writing skills and general computer literacy.
Ability to remain composed, courteous, and solution‑oriented in challenging situations.
Knowledge of company products, services, and applicable regulations.
Experience handling bilingual content or translating documents.
Familiarity with social media platforms and omnichannel support environments.
Strong problem‑solving abilities and a proactive approach to customer satisfaction.
This position plays a vital role in enhancing customer loyalty, improving service efficiency, and supporting cross‑cultural communication. By leveraging bilingual proficiency and customer‑centric skills, the representative ensures that every customer—regardless of language—receives exceptional service and support.
){kind=logo}
){kind=logo}
