Call center agent Jobs in Saint Paul, MN
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Call center agent • saint paul mn
Last updated: 15 hours ago
Maximus is seeking a Call Center Team Supervisor to join our dynamic team! In this remote role, you will lead and nurture a team of Customer Service Representatives (CSRs / Agents) in a fast-paced om...Show moreLast updated: 6 days ago
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-us...Show moreLast updated: 30+ days ago
We assist customers in applying for Social Security Disability at every stage of the process whether they are first time, have been denied or going to a hearing in all 50 states.Our services have h...Show moreLast updated: 30+ days ago
Do you have what it takes to join our team at Minnesota's Best Bronze Medal Winner in Medical Supplies?.Handi Medical Supply is a Top Workplace and we are looking for talent who have a strong desir...Show moreLast updated: 30+ days ago
Gillette Children’s is hiring a Patient Access Specialist to serve as a welcoming first point of contact for patients and families.
This role supports access to care by managing inbound and outbound...Show moreLast updated: 8 days ago
PLEASE NOTE THIS POSTING REQUIRES BILINGUAL SPEAKERS.Beacon Hill is looking for call center reps to support a one month project for rental assistance support! These roles require candidates to be r...Show moreLast updated: 30+ days ago
At Piada Italian Street food we are passionate about food and hospitality.A leader in the fast casual movement, Piada combines fresh, modern Italian cuisine, in a delicious made to order format fea...Show moreLast updated: 1 day ago
Methodist Hospital is looking to hire an Emergency Center Technician to join our Emergency Center team! Come join us as a Partner for Good and help us make an impact on the care and experience that...Show moreLast updated: 4 days ago
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritiona...Show moreLast updated: 15 hours ago
Call Center Advocate Part Time Our Mission : .Cornerstone disrupts violence through advocacy, support, and prevention.We partner with individuals, families, and organizations to build communities fre...Show moreLast updated: 30+ days ago
This position is restricted to current employees within the 311 Service Center Department •.The mission of this position is to provide top-notch customer service, ensuring residents receive efficien...Show moreLast updated: 7 days ago
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 30+ days ago
ECMC Group is a nonprofit corporation focused on helping students succeed.Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as fundi...Show moreLast updated: 30+ days ago
Conduct follow-up calls with recent customers who have recently received service, ensuring satisfaction and identifying any need for further assistance from a manager.
Use a provided script to gauge...Show moreLast updated: 30+ days ago
- Promoted
Call Center Team Supervisor
MAXIMUSMinneapolis, MN, United StatesFull-time
Call Center Lead
Exela TechnologiesMinneapolis, MNFull-time
Call Center Representative
Internet BrandsMinneapolis, MinnesotaFull-time
Customer Service Representative-Call Center
Handi Medical SupplySt. Paul, MN, USFull-time
Patient Access-Call Center Specialist I
Gillette Children'sSt Paul, MN , USFull-time
Bilingual Call Center Representative
Beacon HillMinneapolis, MinnesotaFull-time
Catering Call Center Team Member
PIADAMinneapolis, MN, USAFull-time
- Promoted
Emergency Center Technician
Minnesota StaffingMinneapolis, MN, United StatesPermanent
- New!
Call Center Associate
HealthPartnersSaint Paul, MN, United StatesFull-time
Day One Call Center Advocate
Cornerstone Advocacy ServiceMinneapolis, MN, USFull-time +1
Quick Apply
- Promoted
311 Call Center Supervisor
City of MinneapolisMinneapolis, MN, United StatesFull-time
Call Center Representative - Work From Home
Hall AssociatesMinneapolis, MinnesotaRemote
Full-time +1
Quick Apply
Student Loan Call Center Representative
ECMC GroupHybrid,MN,MinneapolisFull-time
Call Center Agent
Ultimate Staffing ServicesWhite Bear Lake , MNFull-time
The average salary range is between $ 27,300 and $ 81,000 year , with the average salary hovering around $ 35,816 year .
- oncology pharmacist (from $ 123,766 to $ 487,040 year)
- hospital pharmacist (from $ 131,000 to $ 487,040 year)
- emergency medicine physician assistant (from $ 413,440 to $ 430,080 year)
- nursing informatics (from $ 244,160 to $ 334,224 year)
- newspaper delivery (from $ 38,750 to $ 321,750 year)
- live in nanny (from $ 31,200 to $ 295,350 year)
- psychiatrist (from $ 62,500 to $ 240,000 year)
- chief medical officer (from $ 105,373 to $ 223,291 year)
- nurse practitioners (from $ 124,500 to $ 215,500 year)
- chief engineer (from $ 66,388 to $ 210,000 year)
- Davie, FL (from $ 80,000 to $ 102,500 year)
- Lakewood, CO (from $ 33,573 to $ 100,416 year)
- Huntsville, AL (from $ 29,396 to $ 97,500 year)
- Wilmington, NC (from $ 35,202 to $ 93,017 year)
- Pembroke Pines, FL (from $ 36,563 to $ 90,500 year)
- Akron, OH (from $ 32,175 to $ 81,000 year)
- Saint Paul, MN (from $ 27,300 to $ 81,000 year)
- Honolulu, HI (from $ 29,949 to $ 81,000 year)
- Rochester, NY (from $ 33,280 to $ 81,000 year)
- Ann Arbor, MI (from $ 59,650 to $ 81,000 year)
The average salary range is between $ 26,548 and $ 42,480 year , with the average salary hovering around $ 31,200 year .
Call Center Team Supervisor
MAXIMUSMinneapolis, MN, United States6 days ago
Job type
- Full-time
Job descriptionHardwired internet (ethernet) connection directly into modem required. Internet download speed of 25mbps single / 50mbps shared and 5mbps (10 preferred) upload or higher required. Private work area and adequate power source. Video calls may be requested on occasion; proper background and attire are required. Must be available via Voice over Internet Protocol telephony (VoIP), email, and other collaboration tools during scheduled hours, except during scheduled breaks. Supervise call center staff to ensure adherence to quality standards, deadlines, and procedures; correct errors or address problems as necessary. Collaborate with Talent Acquisition and Human Resources to interview and recommend hiring and promotion of call center staff. Develop work schedules and assign duties to ensure operational efficiency. Assess employee performance and recommend appropriate actions, including disciplinary measures, through coordination with Human Resources. Discuss performance concerns with employees to identify issues and work closely with HR to resolve them. Ensure compliance with company Wage & Hour policy, guaranteeing non-exempt employees take their rest and meal breaks. Identify training needs and development opportunities, providing weekly coaching sessions to direct reports. Perform operational tasks to meet project and program service level requirements, analyze quality performance, and trend call types, providing regular coaching. Participate in meetings and recommend changes to policies and procedures as necessary. Assume leadership responsibility for departmental tasks and call center activities. Support and enforce call center expectations. Assist direct reports with escalated issues or complex cases when required. Maintain confidentiality in all work tasks. Perform other duties as assigned by leadership. Bachelor's degree in a related field. 3-5 years of relevant professional experience required, with an equivalent combination of education and experience considered. Supervisory or team lead experience in a contact center environment. Excellent communication, coaching, and problem-solving skills. Technical proficiency with remote-work technologies. Able to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools. Experience with process improvement, identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements.
Description & Requirements
Maximus is seeking a Call Center Team Supervisor to join our dynamic team! In this remote role, you will lead and nurture a team of Customer Service Representatives (CSRs / Agents) in a fast-paced omnichannel environment. Reporting directly to the Operations Manager and / or Director, you will provide essential coaching, development, and support to your team, manage complex customer cases, and oversee daily work assignments.
The Call Center Team Supervisor plays a vital role in ensuring that program objectives and customer service level agreements are met through effective leadership and supervision of contact center agents.
This is a fully remote role.
- Position is contingent upon contract award
Must possess the ability to pass a federal background check.
Equipment will be provided, but must meet the home office requirements outlined below.
Home Office Requirements :
Essential Duties and Responsibilities :
Minimum Requirements :
EEO Statement
Maximus is an equal opportunity employer, evaluating qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics.
Pay Transparency
Maximus' compensation is based on various factors including job location, a candidate's education, training, experience, expected work quality and quantity, required travel, and market analysis. The annual salary is one part of Maximus' overall compensation package, which may include short- and long-term incentives as well as program-specific rewards. Additional benefits include health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and time off.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during the employment process due to a disability, medical condition, or impairment. If assistance is needed at any stage of the employment process, please reach out to People Operations.
Minimum Salary : $56,000.00
Maximum Salary : $76,500.00