Computer programming • anchorage ak
Community Engagement Coordinator.Volunteer Duration: 3 month commitment preferred.The Volunteer Computer Lab Technician supports the day-to-day operations of the computer lab, helping to maintain h... Show more
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Position Title: Computer Lab Assistant Work Hours: 2-4hours per week | Flexible schedule
Supervisor: Community Engagement Coordinator Team: CfWE Team
Classification: Volunteer Duration: 3 month commitment preferred
Role Overview:
The Volunteer Computer Lab Technician supports the day-to-day operations of the computer lab, helping to maintain hardware, software, and ensure a smooth user experience for lab patrons. This position is ideal for individuals with a passion for technology and helping others, particularly in educational, nonprofit, or community settings.
Key Responsibilities:
Assist with setup, maintenance, and troubleshooting of lab computers and equipment
Install and update software applications as needed
Monitor and report technical issues to IT or supervisors
Ensure all workstations are clean, functional, and ready for use
Provide basic technical support to lab users (e.g., printing, logging in, using software)
Maintain a welcoming, safe, and productive environment for all users
Support instructors or facilitators during lab-based workshops or classes
Help enforce lab rules and acceptable use policies
Qualifications:
Basic knowledge of computer hardware, Windows/macOS operating systems, and common applications (e.g., Microsoft Office, web browsers)
Ability to troubleshoot basic technical issues
Strong interpersonal and communication skills
Dependable, punctual, and able to work independently
Prior experience in IT, tech support, or help desk roles is a plus (but not required)
Commitment to providing respectful and patient assistance to users of all skill levels
Training & Support:
Benefits of Volunteering:
Gain hands-on IT and tech support experience
Opportunity to develop and demonstrate technical and customer service skills
Work in a community-focused, inclusive environment
Letters of recommendation or verification of hours available upon request
