Customer service trainer Jobs in Washington, DC
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Customer service trainer • washington dc
Last updated: 5 days ago
Customer service agents manage customer calls using multi-line telephone systems.They use computerized scheduling systems to investigate, resolve, document, and promptly respond to complex customer...Show moreLast updated: 23 days ago
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 30+ days ago
Customer Service Representative.Contract to potential hire (depending on budget and performance).Monday-Friday | Standard business hours | Full-time.
This position is eligible for medical, dental, v...Show moreLast updated: 30+ days ago
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
Remote Financial Education Consultant.For over six decades, we've been proud to stand beside working families across North America, partnering with labor unions, credit unions, and professional ass...Show moreLast updated: 30+ days ago
Customer Service Representative.The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, co...Show moreLast updated: 30+ days ago
The Customer Service Representative provides high-quality, responsive support to customers, internal departments, and external agencies, ensuring the timely resolution of inquiries and concerns.Thi...Show moreLast updated: 29 days ago
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...Show moreLast updated: 30+ days ago
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...Show moreLast updated: 30+ days ago
Customer Service Job Duties : Processing orders, forms, applications, and requests.Keeping recor...Show moreLast updated: 30+ days ago
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...Show moreLast updated: 30+ days ago
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show moreLast updated: 30+ days ago
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...Show moreLast updated: 30+ days ago
Customer Service Representative.We are a values driven organization putting.EagleBank (NASDAQ - EGBN) is focused on being.
Flexible, Involved, Responsive, Strong.By prioritizing meaningful connectio...Show moreLast updated: 5 days ago
Customer Service Representative Role.The Customer Service Representative will provide exceptional support across phone, email, and chat while playing a key role in reengaging past customers and str...Show moreLast updated: 11 days ago
Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sell...Show moreLast updated: 18 days ago
Customer Service Representative.As a Customer Service Representative, you will play a vital role in ensuring the satisfaction and success of our law firm clients.
Your primary responsibility will be...Show moreLast updated: 30+ days ago
FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team!.Ongoing Training Opportunities.A Successful FASTSIGNS Customer Service Representative Will : .Be the initial contac...Show moreLast updated: 30+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers.
Our CSAs are proud to be part of a beloved brand that is committed t...Show moreLast updated: 30+ days ago
Customer Service
Nissi GroupDistrict Heights, MD, United StatesFull-time
- Promoted
Customer Service Representative
AmazonDistrict Heights, MD, USAFull-time
Customer Service Representative
Addison GroupAlexandria, VA, United StatesFull-time
- Promoted
Customer Service
LowesFalls Church, VA, United StatesFull-time
- Promoted
Customer Service Associate
Spade RecruitingWashington, DC, USFull-time
- Promoted
Customer Service Representative
HireTalentFalls Church, VA, USFull-time
Customer Service Representative
VolannoWashington, DC, United StatesFull-time
Customer Service
SimplecleanzWashington, DCFull-time
Quick Apply
- Promoted
Customer Service Associate
WalmartBethesda, MD, USAFull-time
- Promoted
Customer Service
TradeJobsWorkForce22214 Arlington, VA, USFull-time
Customer Service
PackEmStackEmWashington, DCFull-time
Quick Apply
- Promoted
Customer Service Representative
Family DollarBladensburg, MD, USAFull-time
- Promoted
Customer Service
TradeJobsWorkforce22230 Arlington, VA, USFull-time
Customer Service Representative
EagleBankArlington, VA, United StatesFull-time
- Promoted
Customer Service Representative
Frontline Source GroupWashington, DC, USFull-time
Customer Service Teller
Burke & Herbert BankAlexandria, VA, United StatesFull-time
- Promoted
Customer Service Representative
Top Notch Remote SolutionsWashington, DC, USFull-time
Customer Service Representative
FastSignsBethesda, MD, United StatesFull-time
- Promoted
Customer Service Associate
WawaCollege Park, MD, USFull-time
- 911 operator (from $ 82,359 to $ 461,180 year)
- hospitalist (from $ 100,000 to $ 257,063 year)
- owner operator (from $ 58,500 to $ 250,000 year)
- associate dentist (from $ 120,000 to $ 250,000 year)
- director of customer service (from $ 42,324 to $ 250,000 year)
- visa sponsorship (from $ 85,280 to $ 250,000 year)
- sound engineer (from $ 103,200 to $ 245,000 year)
- pediatrician (from $ 75,000 to $ 244,558 year)
- medical editor (from $ 64,625 to $ 238,968 year)
- customer service director (from $ 59,174 to $ 236,550 year)
- New Orleans, LA (from $ 39,338 to $ 96,800 year)
- Raleigh, NC (from $ 21,450 to $ 81,500 year)
- Philadelphia, PA (from $ 41,600 to $ 68,250 year)
- Orlando, FL (from $ 57,500 to $ 65,044 year)
- San Francisco, CA (from $ 33,600 to $ 60,325 year)
- Orange, CA (from $ 37,648 to $ 60,325 year)
- Tampa, FL (from $ 47,000 to $ 59,250 year)
- San Mateo, CA (from $ 31,200 to $ 59,197 year)
- Long Beach, CA (from $ 46,619 to $ 51,367 year)
- Salem, OR (from $ 25,838 to $ 50,000 year)
The average salary range is between $ 37,297 and $ 60,022 year , with the average salary hovering around $ 44,685 year .
Customer Service
Nissi GroupDistrict Heights, MD, United States23 days ago
Job type
- Full-time
Job descriptionHigh school diploma or equivalent 1+ year(s) of customer service experience preferred Proficient in Microsoft Office, including Word, Excel, and Outlook Ability to read, understand, interpret, and explain transit system operation rules, regulations, policies, phases and routes Basic math, writing, and computer skills Ability to communicate via telephone with clear speech, pleasant tone, and proper etiquette Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills- -Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Quality Management Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Diversity Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Builds a diverse workforce. Ethics Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Motivation Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works efficiently. Adaptability Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance / Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings on time. Dependability Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. Continually required to sit Continually required to utilize hand and finger dexterity and / or use of a keyboard Continually required to talk and listen Continually required to utilize computer screen Occasionally required to lift / push / carry items less than 25 pounds
SUMMARY
Customer service agents manage customer calls using multi-line telephone systems. They use computerized scheduling systems to investigate, resolve, document, and promptly respond to complex customer complaints and questions. The customer service team partners with dispatch to identify problems with service and communicate changes to customers. They also provide critical administrative support to multiple departments.
DUTIES & RESPONSIBILITIES
- Handle customer inquiries and complaints
- Provide service and transfer information to help customers plan trips
- Identify schedule conflicts impacting on-time performance
- Maintain an accurate call log
- Clearly and accurately document issues
- Maintain a clean and well-organized work area
QUALIFICATIONS
COMPETENCIES
PHYSICAL DEMANDS