Development Jobs in Eugene, OR

Department Summary

Information Services (IS) is the central information technology unit at the University of Oregon and provides wide-ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management, and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon.

Position Summary

The Learning and Development Training Specialist facilitates information technology (IT) service adoption by providing technology training services to the University of Oregon community. Reporting to the Director of Technology Engagement and Enablement, the position requires an instructional design perspective to create engaging and accessible online and in-person tools and training, repeatable processes that show learning over time. In support of the leader’s programs, this includes conducting needs assessments and evaluating training effectiveness.

Additional responsibilities include maintaining training records, coordinating training logistics, and ensuring compliance with accessibility standards and relevant regulations. The position requires strong presentation skills, cultural awareness, ability to understand and speak about complex technology topics, and ability to manage multiple projects.
The job duties may require occasional travel overnight to university events and/or facilities to deliver training and attend meetings. They must be able to lift and transport training equipment and move and rearrange classroom furniture.

Key responsibilities include but are not limited to:
• Provide technical expertise regarding training design, methods, and techniques to customers, both internal and external to IS. Coordinate planning and program development for technical training.
• Design, implement, and deliver training and tools to facilitate adoption of university services such as cloud storage best practices, effective use of collaboration and communications tools, AI enablement. Provide team building, problem solving, and group leadership.
• Conduct train-the-trainer courses for university trainers, supervisors, and managers as needed.
• Provide and develop guidelines and methods to assess and evaluate training needs.
• Consult university stakeholders to critically evaluate training needs.
• Consult with all levels of university leadership regarding individual, unit, or organizational problems and assist in identifying training-related solutions when appropriate, identifying specific outcomes of training.
• Develop or assist in the development of curriculum to achieve the UO IT goals and objectives.
• Monitor training plans and updates depending on changing training needs. -Assist management in developing monitoring mechanisms to determine effectiveness.
• Evaluate training provided by external parties to ensure it meets UO needs.

Driving Requirement: It is an essential requirement of this position to qualify for and maintain UO driver’s certification eligibility, which includes maintaining an Oregon driver’s license for employment in this position.

Position is in Eugene, Oregon and must be able to work onsite at the University of Oregon campus. The position is mainly on-site but has limited flexibility for hybrid work.

Minimum Requirements

• Minimum five years’ experience designing and delivering educational content in
professional environments; relevant academic credentials may be considered.