Retention specialist Jobs in Indianapolis, IN

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Purpose :

The Senior Director, Patient Engagement is accountable for developing and implementing innovative, industry leading, recruitment & retention strategies that increase access of clinical trials to those burdened with disease and actively engage patients during their trial participation. The Senior Director will partner with and provide insights / recommendations to clinical design and development on optimization of the protocol (e.g. inclusion / exclusion criteria, schedule of activities, location of activities, patient burden, etc.) to improve patient eligibility and achieve scientific goals. Additionally, they will seek to understand the end-to-end patient pathway from prior to diagnosis through conclusion of trial participation and develop effective methods of engagement, enabling continuous acceleration of clinical trial enrollment and amplifying patient retention. The Senior Director, Patient Engagement will ensure a culture of quality, inspection readiness and providing leadership to drive critical decisions for the delivery of Lilly assets.

Responsibilities :

• Accountable for collaborating with internal & external geographic leaders to understand the global healthcare environment and pathways people follow to receive care.
• Accountable for developing global strategies to reach and engage people, patients, trusted intermediaries, and physicians to develop clinical trial pathways for representative populations accelerating enrollment of the portfolio.
• Accountable for setting clear strategic global recruitment & retention goals, deliverables and associated timelines that will be systematically supervised for performance via defined metrics and measures.
• Accountable for collaborating with functional leaders to ensure appropriate prioritization and delivery of work products that increase access of clinical trials to diverse populations, accelerate enrollment, and maximize retention of trial participants.
• Accountable for supervising and assessing external innovation to ensure capabilities remain dynamic relative to the industry. They will partner with patient engagement capabilities to supervise delivery and provide critical insights to rapidly iterate and improve patient engagement.
• Responsible for leading with an agile mentality, driving efficiencies, shared learning, and influencing applicable trial design and delivery strategies across the CDDA.
• Ensure activities are driven consistent with established guidelines, procedures and in compliance with all appropriate regulations globally.

Enterprise Leadership

Basic Qualifications :

Additional Skills and Preferences :

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https : / / careers.lilly.com / us / en / workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include : Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$156,000 - $253,000

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and / or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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