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Service desk manager Jobs in Indianapolis, IN

Last updated: 12 hours ago
  • Promoted
Service Manager

Service Manager

Ed Martin Automotive GroupIndianapolis, IN, US
Full-time
Minimum of 5 years dealership management experience is required.Ed Martin Automotive Group is looking for a highly driven and disciplined individual to head up one of our stores' Service Depart...Show moreLast updated: 10 days ago
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DISTRICT SERVICE MANAGER

DISTRICT SERVICE MANAGER

ImageFIRST Healthcare Laundry SpecialistsIndianapolis, IN, United States
Full-time
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRS...Show moreLast updated: 8 days ago
Front Desk Coordinator

Front Desk Coordinator

Robert HalfIndianapolis, US
$16.00–$18.00 hourly
We are looking for a Front Desk Coordinator to join a dynamic and fast-moving company! The role involves providing excellent customer service to visitors and employees, managing incoming calls, and...Show moreLast updated: 30+ days ago
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Front Desk Manager

Front Desk Manager

Courtyard SpeedwaySpeedway, IN, US
Full-time
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Front Office Manager, you know what to do to make them feel at home. They will appreciate the pristine lobb...Show moreLast updated: 12 hours ago
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Welcome Desk Associate

Welcome Desk Associate

JCC IndianapolisIndianapolis, IN, United States
Full-time
Greet and check in members, guests and visitors to the JCC.Process transactions and answer questions about the JCC, its programs and services. Route phone calls and inquiries to the appropriate pers...Show moreLast updated: 6 days ago
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Front Desk Receptionist

Front Desk Receptionist

Sweet and Savory CateringIndianapolis, IN, United States
Full-time
Sweet & Savory Catering has been serving the Indianapolis area for 20+ years for their catering needs.We are family owned and operated and know for our scratch made cuisine and creativity to custom...Show moreLast updated: 21 days ago
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ADMINISTRATIVE PROJECT MANAGER INTERN

ADMINISTRATIVE PROJECT MANAGER INTERN

CAIIndianapolis, IN, United States
Full-time
As an Administrative Project Manager Intern, you will manage projects, analyze business and financial data, support cross-functional teams, maintain documentation, and stay updated on new technolog...Show moreLast updated: 6 days ago
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SERVICE MANAGER

SERVICE MANAGER

FirstKey Homes, LLCIndianapolis, IN, United States
Full-time
The Service Manager will lead all Service Technicians in their assigned FirstKey Homes markets.Up to 25% Travel may be necessary as the assigned markets may be in different cities.This role will en...Show moreLast updated: 8 days ago
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Help Desk Analyst

Help Desk Analyst

Beacon HillIndianapolis, IN, US
Full-time
Excellent customer service and oral / written communication skills required.Familiarity working with PCs and operating systems. Strong ability to troubleshoot and problem solving skills.Strong docume...Show moreLast updated: 3 days ago
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Customer Service Lead - Part-Time

Customer Service Lead - Part-Time

BurlingtonIndianapolis, IN, United States
$14.00 hourly
Part-time
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a. As the Part Time Customer Servi...Show moreLast updated: 4 days ago
Residential Service Manager

Residential Service Manager

CertaPro Painters of IndianapolisIndianapolis, IN, US
CertaPro is a leader in the residential and commercial painting industry.We are a national organization of professional painting contractors specializing in beautifying homes and buildings; interio...Show moreLast updated: 30+ days ago
Patient Service / Front Desk Coordinator

Patient Service / Front Desk Coordinator

MyEyeDr.Indianapolis, Indiana
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr.No optical experience? No problem! You will be provided training and tools needed to learn about an industry ...Show moreLast updated: 30+ days ago
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Sales Manager

Sales Manager

Arbor LodgingIndianapolis, IN, US
Full-time
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous part...Show moreLast updated: 3 days ago
Service Manager

Service Manager

Ed Martin Automotive GroupIndianapolis, IN, US
10 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Minimum of 5 years dealership management experience is required.

About

Ed Martin Automotive Group is looking for a highly driven and disciplined individual to head up one of our stores' Service Departments. The Service Manager is a critical role within the dealership and is ultimately responsible for the success of the department. An ideal candidate will have a minimum of 5 years experience in a leadership role within an Automotive Dealership and will be able to 'hit the ground running'.

Benefits

  • PTO up to 20 days
  • 401k match
  • Paid Training and ongoing development
  • Medical, Dental, Vision Insurance
  • Life Insurance
  • Flexible Work Schedules
  • Employee discounts on products & services
  • Growth opportunities
  • Health / Wellness

Responsibilities

  • Assist customers in servicing, repairing and explaining each service needed
  • Understand customer; match requirements and concerns to various service options
  • Explain service being performed and keep customer informed and updated throughout the service of their vehicle
  • Stay up to date on new products, features, accessories and attending product training as required
  • Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
  • Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
  • Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.
  • Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
  • Qualifications

  • A minimum of 10 years of dealership management experience required
  • Strong focus on providing excellent customer service
  • High school diploma or higher education
  • Clean driving record & valid driver's license
  • Driven personality, eager to improve and able to work within and support internal teams
  • We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.