Technical communicator Jobs in Everett, WA

Posting Information

The successful candidates will be placed in the appropriate job title based on qualifications.

We strongly encourage you to submit a cover letter along with your application to help us understand why you would make a strong fit as Applications Configuration Engineer on Team PUD.

Job Definition

We are seeking a highly skilled SAP Enterprise Content Management (ECM) Configuration Engineer to join our team. The ideal candidate will have a strong background in OpenText Communications (Exstream), integrations, batch, invoice processing, letter template development, and experience configuring multiple output connectors. The role requires a high level of analytical and troubleshooting skills, as well as in-depth knowledge of utility industry business processes, application & data security, communication skills and analysis of business requirements.

Performs independent research within business to resolve business issues and process improvements. Formulates and defines business scope and objectives through research and fact-finding combined with an understanding of business and industry requirements. With this knowledge, develops or modifies complex business process. Performs functional analysis, technical requirements definition and application module configuration and testing. Works in all phases of systems analysis and considers the business implications of the application of technology to the current business environment. Is responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, creating and managing configuration and transaction/control tables. Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions.

Key Responsiblites

- Support, maintain, and enhance small to mid-sized business applications.

- Configure applications and develop scripts, integrations, and batch jobs to support business processes.

- Design, develop, and maintain electronic forms, document templates, and automated communications.

- Troubleshoot application issues and coordinate testing, upgrades, and deployments.

- Partner with business users to gather requirements and implement configuration-based solutions.

- Experience with OpenText Exstream, OpenText Communicator, or similar document and customer communication platforms is preferred.

Minimum Qualifications

Minimum Education and Experience

• Applications Configuration Engineer I: $93,677 - $117,097 Annually

  • Bachelor's Degree in Computer Science/IT, Engineering, Mathematics, Business, or related field,

  OR

  • Four (4) years of progressively more responsible experience in software engineering;

  Applications Configuration Engineer II: $117,508 - $146,885 Annually

  • Bachelor's Degree in Computer Science/IT, Engineering, Mathematics, Business, or related field, AND
  • Two (2) years of progressively more responsible experience in software engineering;

  OR

  • Six (6) years progressively more responsible experience in software engineering.

  .

  Applications Configuration Engineer III: $147,402 - $184,253 Annually

  • Masters’s Degree in Computer Science/IT, Engineering, Mathematics, Business, or related field, AND
  • Three(3) years of progressively more responsible experience in software engineering;

  OR

  • Bachelor's Degree in Computer Science/IT, Engineering, Mathematics, Business, or related field, AND
  • Five (5) years of progressively more responsible experience in software engineering;

  OR

  Nine (9) years progressively more responsible experience in software engineering.

  You can find the full job description for this position, including accountabilities, required skills and abilities, and physical and mental demands and working conditions, on the following pages: Applications Configurations Engineer I, Applications Configurations Engineer II , Applications Configurations Engineer III

Benefits

In addition to a competitive compensation program, Snohomish County PUD #1 offers a comprehensive benefits package. Employees and eligible dependents may enroll in medical, dental, vison, core term life insurance, long-term disability, accidental death and dismemberment, voluntary term life, flexible spending accounts, health savings account and retirement benefits (including PERS pension, 401(k), and a 457 plan). The Snohomish County PUD also provides a generous paid family and medical leave program, an employee assistance program, tuition reimbursement, paid time off benefits starting at 20 days a year, plus 11 paid holidays and one floating holiday. For more information on our benefits package please visit www.snopud.com/benefitoverview.

Snohomish County PUD #1 is an Equal Opportunity Employer of Minorities, Women, Disabled and Veterans.

Our Values

We hold ourselves and every member of Team PUD to high standards.

Every day we SAFEGUARD what matters, putting employee and community safety first.

We have INTEGRITY. We are a TEAM.
We SERVE with pride, RISE to challenges.
We choose to INCLUDE all, SEEK growth, and be BOLD.