User testing Jobs in Independence mo
End User Support Technician
Adaptive Solutions GroupKansas City, MO, US- Promoted
Remote Customer Service Representative – Product Testing
GLIndependence, Missouri- Promoted
Construction Manager / Inspector (with Materials Testing expertise)
OlssonKansas City, MO, US- Promoted
Staff Nurse - Pre-Admission Testing and Surgical Clearinghouse
Children's Mercy Hospitals and ClinicsKansas City, MO, United States
ERS Traveling NETA Testing Supervising Engineer
VertivKansas City, Missouri, US- Promoted
Work-From-Home Product Quality Testing – $45 per hour
Great LionKansas City, Missouri
Staff Nurse - Pre-Admission Testing and Surgical Clearinghouse
Children’s MercyKansas City, MO, US- New!
Anywhere Real Estate is hiring : Director User Experience - US Based Remote in Ka
MediabistroKansas City, MO, United States- Promoted
Product Design User Interface Associate or Patent Agent
HR Talent PartnersKansas City, Missouri, USA- Promoted
Product Design User Interface Associate or Patent Agent
Hunt Hive TalentKansas City, Missouri, USA
Manager User Experience Design
Highmark HealthMO, Working at Home, Missouri- Promoted
Online Product Testing - $25-$45 per hour
OCPAMissouri, US- Promoted
User Experience Manager
VirtualVocationsKansas City, Missouri, United StatesEnd User Support Technician
Adaptive Solutions GroupKansas City, MO, US- Quick Apply
Adaptive Solutions Group is a premier provider of information technology personnel. We provide a variety of technical professionals available for contract, contract to hire, or direct placement positions to companies in and around the Kansas City and St. Louis areas.
We are currently looking for a End User Support Technician to join our team.
Responsibilities
- Image, configure, install, repair, and upgrade computer systems and perform routine maintenance.
- Troubleshoot for hardware and technical incidents.
- Update and resolve tickets assigned individually or within a group queue, providing timely resolutions and customer support.
- Provide support to customers seeking technical assistance in person or remote.
- Perform inventory or devices and track and maintain their assignment to customers.
- Resolve tickets in the ServiceNow Support queue, meeting department specifications.
- Provide high level of customer support through detailed documentation in ticketing system.
- Assist customers with installation of new software packages, based on licensing requirements.
- Perform new hire desk setups, office / department move equipment connection.
- Partner with IT Service Owners for the resolution of complex issues.
- Provide accurate information on IT products and / or services and their availability.
- Follow-up with customers and provide updates on request statuses.
- Document resolution steps for reoccurring issues in knowledge base.
- Provide updates for out-of-date knowledge base documents.
- Participate in Problem and Change management processes as necessary.
- Provide tier-1 AV hardware troubleshooting, and on-site connection / presentation support as requested.
- Performs other duties as assigned.
- Complies with all policies and standards.
Required Qualifications
Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD / LTD, life insurance coverage, 401k, paid vacation and holidays.
Adaptive Solutions Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
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