Receptionist

Benefits :

• Competitive salary
• Health insurance
• Wellness resources

We are looking for a receptioist for a busy chiropractic office. Hours of operation are Monday through Friday

1. Greeting and Assisting Patients : Welcoming patients as they arrive, checking them in for appointments, and providing any necessary assistance or directions within the office.

2. Appointment Scheduling : Managing the appointment schedule, including booking new patient appointments, follow-up visits, and coordinating with the chiropractor to optimize the schedule.

3. Answering Phone Calls and Emails : Handling incoming calls and emails, addressing patient inquiries, scheduling appointments, and directing calls to the appropriate staff members.

4. Patient Intake and Records Management : Collecting patient information, insurance details, and medical history forms, as well as maintaining accurate and up-to-date patient records.

5. Billing and Insurance : Verifying patient insurance coverage, processing payments, and assisting with insurance-related inquiries and billing issues.

6. Providing Information : Educating patients about chiropractic services, procedures, and office policies, as well as answering general inquiries about the practice.

7. Maintaining Reception Area : Ensuring the reception area is clean, organized, and welcoming for patients, and managing the distribution of relevant educational materials or brochures.

8. Coordinating with Chiropractic Staff : Communicating with chiropractors and other healthcare providers within the office to facilitate patient flow and address any urgent patient needs.

9. Administrative Support : Assisting with administrative tasks such as filing, data entry, and other office duties as needed to support the efficient operation of the chiropractic office.

10. Patient Follow-Up : Making reminder calls for upcoming appointments, following up with patients after their visits, and assisting with patient satisfaction surveys or feedback collection.

11. Handling Payments : Processing patient payments, managing cash transactions, and reconciling daily financial transactions.

12. Maintaining Patient Confidentiality : Adhering to HIPAA regulations and maintaining patient confidentiality and privacy at all times.