Front Desk Agent

Endicott College
Beverly, Massachusetts, US
Part-time

We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport / Rockport line.

Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!

Please apply today if this opportunity looks like the right fit for you.

The primary responsibility of the Front Desk Agent is to greets and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet the property's high standards of quality.

The hours / schedule would not be set and would change each week. The typical shifts are 7am-3pm, 3pm-11pm, 9am-5pm and sometimes 11pm-7am (this would only be if someone calls out or requests a day off).

We are looking for someone who is flexible and can cover various shifts when needed.

Applicants must :

  • Possess basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error
  • Effectively deal with internal and external customers with patience, tact and diplomacy
  • Have the ability to stand at length and continuously perform essential job functions
  • Have the ability to read, listen and communicate effectively in English, both verbally and in writing
  • Have the ability to accurately input information using a moderately complex computer system
  • Have the ability to observe and detect signs of emergency situations
  • Have the ability to multi-task between phone calls and assisting guests

Qualifications include :

  • Any combination of education, training, or experience equivalent to graduation from college or any other combination of education, training or experience that provides the required knowledge, skills, and abilities
  • High school diploma required
  • College degree preferred
  • 6 days ago
Related jobs
Aimbridge Hospitality
Boston, Massachusetts

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving ou...

Spire Hospitality
Peabody, Massachusetts

Requires continual standing and movement throughout front office. Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. Ability to stand and move throughout the front office and continuously perform essential job functions. ...

Marriott International
Boston, Massachusetts

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Process all payment types such as room charges, cash, checks, debit, or credit.Process all check-outs including resolving any late and disputed charges.Answer, record, and process all guest ca...

Highgate
Boston, Massachusetts

The Guest Services Ambassador/Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Greet and welcome all guests approaching the Front Desk. Fully co...

Endicott College
Beverly, Massachusetts

The primary responsibility of the Front Desk Agent is to greets and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet the property's high standards of quality. ...

Marriott International
Boston, Massachusetts

As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by read...

The Colonnade Hotel
Boston, Massachusetts

Do you enjoy meeting people from all over the world?  Are you .Please apply for the opportunity to join a Four Diamond Luxury Boutique Hotel in the heart of Back Bay where your passion and dedication to service will be rewarded and recognized.When you join the team at The Colonnade Hotel Boston, som...

Davidson Hospitality
Cambridge, Massachusetts

Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hos...

Sage Hospitality Group
Boston, Massachusetts

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. ...

Sonder
Boston, Massachusetts

Our Front Desk Hospitality Agents are the face of Sonder and live our leadership principle “Extend Hospitality to All. At Sonder, we believe that guest satisfaction is paramount, and our Front Desk Hospitality Agents play a crucial role in delivering memorable stays for our guests. Be the face of So...