Customer Service Representative
Benefits :
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Our Customer Service Representatives (or CSR's) are responsible for creating a positive first impression for Zimmerman Plumbing & Heating, Inc.
to all callers and visitors. The position is further accountable for the efficient operation of Zimmerman Plumbing & Heating, Inc.
s dispatching and oversight of the customer journey. We're looking for candidates who are great listeners, enjoy working as part of a team, and strive to do their best each and every day.
Duties Include :
- Assisting clients, technicians, vendors, and others with general information when they call or stop into the office
- Scheduling and organizing appointments for customers
- Dispatching technicians to job sites
- Utilizing computer system for a multitude of tasks
- Answering and transferring callers to the appropriate department and staff member
- Taking and distributing messages as needed
- Updating and keeping customer and company information current
- Performing general clerical and administrative functions
Job Qualifications :
- High school diploma or equivalent
- Experience and physical ability to perform all modern business office roles
- Excellent telephone and customer service skills
- General computing proficiency, i.e. Microsoft Word, Excel, Outlook, Adobe and similar
- Ability to handle multiple tasks efficiently and timely
- Ability to operate all current administrative office equipment including computers and other computer equipment, copiers, printers, etc
- Strong organizational skills required
Customer Service Representative
Now Hiring for Healthcare Customer Service Reps!. Be highly self motivated and also able to work in an environment that promotes positive customer service practices. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders...
Customer Service Representative
Now Hiring for Healthcare Customer Service Reps!. Be highly self motivated and also able to work in an environment that promotes positive customer service practices. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders...
BILINGUAL-Customer Service Representative
Call Center Experience OR 6+ months Customer Service Skills. This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers. As an industry leader in Full-Stack Technology Services, Talent Services...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative (Loan Consultant I)
Cash handling; computer skills; customer service skills. The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creat...
Customer Service Representative - TurboTax
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative
Our Customer Service Representatives (or CSR's) are responsible for creating a positive first impression for Zimmerman Plumbing & Heating, Inc. Excellent telephone and customer service skills. Scheduling and organizing appointments for customers. Updating and keeping customer and company informa...
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative (Panama)
Experience may be from taking calls, customer service or a previous technician of the ff. We’re looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. This person will handle a variety of important supportive tasks, providing ...
Customer Service Representative (Panama)
Experience may be from taking calls, customer service or a previous technician of the ff. We’re looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. This person will handle a variety of important supportive tasks, providing ...