Patient Services Representative-Radiology Full Time 40 hours!
Patient Services Representative-Radiology Full Time 40 hours!
Job Ref : 29392
Category : Radiology & Imaging
Location :
Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742
Department : Radiology Support
Schedule : Full Time
Shift : Day / Eve shift
Hours : 11am - 7 : 30pm
Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments : X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography.
The PSR greets patients and visitors entering the department. The PSR generates and sorts exam requisitions, accurately enters exams into the HIS / RIS system.
Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.
Minimum Qualifications
- Education
- High school diploma or equivalent required
- Medical Terminology course preferred.
- Previous coursework related to administrative skills preferred.
- Experience
- One year in a medical office environment preferred.
- Customer service, data entry, and HIS / RIS experience a plus.
- Licensure and / or Certification
- None required.
- Skills
- Organization and multitasking skills
- Ability to read and communicate effectively using medical terminology
- Accurate data entry skills
- Courteous and professional manner when dealing with public both in person and on the phone
- Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision
- Knowledge of medical terminology
- Maintains standard of performance which promote Service Excellence
- Must be able to read, write, and communicate in English.
- Computer skills required.
- Ability to maintain confidential information.