Customer Service Representative
An experienced and professional Customer Service Representative (CSR) needed for a busy insurance agent. CSR will be the main point of contact for all incoming customer questions and needs and will answer or route appropriately.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Answer all customer questions via phone or email and submit requested documentation in a timely and efficient manner. Collect payments and address all system alerts prior to urgent status.
Follow up on claims and outstanding paperwork.
Requirement
- Spanish and English proficiency
- High School diploma
- Experience with Microsoft Suite (Word, Excel, Outlook)
- Customer service experience
- Courteous and friendly demeanor
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