Customer Relations Representative - State Farm Agent Team Member
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Client Retention Specialist.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
If you are a motivated self starter who thrives in a fast-paced environment and meeting with clients face to face, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships, set appointments to review policies, and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
As an Agent Team Member, you will receive...
- Group Life Insurance Benefits
- 401K
- Health benefits
- Paid time off (vacation and personal / sick days)
- Travel incentive
- Growth potential / Opportunity for advancement within my agency
Requirements
- Interest in marketing products and services based on customer needs
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Proactive in problem solving
- Ability to work in a team environment
- Ability to multi-task
- Property and Casualty license (must be able to obtain)
- Must be available to work the following schedule : 8 : 00am - 5 : 00pm M-F
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