PrioxtelVirtual Solutions is currently seeking agents for CustomerExperienceAnalysts.
Toassess the quality of customer service provided by variouscompanies. We are looking for exceptional independent contractorsto work parttime from home.
You will have the flexibility to setyour own schedule and work on assignments at your convenience. Youwill be contacting companies based on general assignments.
You WILLNOT be required to make any purchases commitments or providepersonalinformation.
Youwill set your own schedule so you are able to work anytime thatfits YOURschedule.
Responsibilities
Successfullycomplete a testcall
Callall companies provided via assignedlists
Evaluatethe level of customer service provided by answeringrepresentative
Documentdetailed information of overallexperience
Completereview submission form prior to the requireddeadline
Ensurethat form is free of errors andmisinformation
PayRate
PayRate : $3.00 per call up to $30.00 for completing 8 or more calls aweek.
Requirements
Minimum6 months customer service experience preferably call centerrelated
Moderatelevel of computerknowledge
Abilityto work with minimalsupervision
Mustbe selfdirected andselfmotivated
Stronglisteningskills
Accuracy
Efficiency
Excellentwritten and verbal communicationskills
TechnicalRequirements
ActivePhone line(mobile)
MobileDevice capable of downloadingapplications
CPU(Intel or AMD) 2GHz processor (orequivalent)
Resolutionof 1280 x 720 (720p) orgreater
InternetExplorer 9.0 orhigher
Readyto embark on this exciting journey with us Apply now and lets shapeexceptional customer experiencestogether!
Computer / Office Requirements Laptop or Desktop Computer ComputerMonitor (15" or higher). Computer Hard Drive with only thefollowing Operating Systems : Windows 10 or Windows 11.
ComputerHard Drive with 1 or more GHz dual-core processor and a memory of 8GB RAM or more. Computer Keyboard and Mouse Hard-Wired Land LineTelephone (plain old telephone line) w / long distance andinternational long distance service (preferably through your cableprovider) (required for a few clients) Hardwired Broadband InternetService via DSL, Cable or Fiber Optic with an internet connection : minimum download speed of 10 Mbps or higher and a minimum uploadspeed of 3 Mbps or higher.
Internet Software : Chrome Noisecanceling headset with microphone (Brands : Logitech, Plantronics orMicrosoft) Some items are not needed at the time ofapplication
Customer Experience Analysts
Minimum6 months customer service experience preferably call centerrelated. Readyto embark on this exciting journey with us Apply now and lets shapeexceptional customer experiencestogether!. Toassess the quality of customer service provided by variouscompanies. Documentdetailed information of overall...
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