Customer Service Representative

Sun Technologies, Inc.
Westerville, OH, United States
Full-time

Job Title : Customer Service Representative Required Skills : 1+ years? experience with high volume call center, Typing : 35-40WPM and 2-3 years?

experience with all Microsoft Office suite i.e. Excel, word, Power point etc. Location : Westerville,Ohio Job Description

  • Handling patients, referral sources, and administrative department inquires
  • Communicating with insurance companies and / or prior authorization requests
  • Entering patient information into a customer information system
  • Ensuring customer satisfaction and assisting them with issues / concerns related to their health
  • Making decisions as needed off-hours or without supervision to ensure an uninterrupted supply of product to customers
  • Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty
  • Becoming educated in qualifications of multiple insurances to ensure clean order intake
  • High School Diploma or GED, some college, preferred
  • Minimum 1 year of Customer Service
  • Ability to convey a positive and professional image to customers and employees
  • Maintain composure in high-pressure situations

Experience : 2+ years

16 days ago
Related jobs
Promoted
CARSTAR Franchising, Inc.
OH, United States

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Customer Service Representative Dynamic Autobody CARSTAR, OH 44408**. Educate customers on CARSTARs CSI/NPS survey (kept informed...

Promoted
Progressive Corp.
OH, United States

Claims Customer Service Representative **Job Number**. Claims Representatives** care for customers recently in accidents by demonstrating empathy while setting up new claim reports; youll also offer customers additional products. Inbound Sales Representatives** share expertise of our Progressive...

Penske Transportation Solutions
Columbus, Ohio

Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and as...

Planet Fitness
Gahanna, Ohio

Greet members, prospective members and guests by providing exceptional customer service. Customer service background preferred. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. ...

Intuit - TurboTax
Ohio, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Planet Fitness
Columbus, Ohio

Greet members, prospective members and guests by providing exceptional customer service. Customer service background preferred. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. ...

American Freight
Delaware, Ohio

Responsibilities: * Answer broad range of customer inquiries via phone, email, and help tickets with the assistance of leads and manager + Help navigating our website + Product questions including available stock + Product and service issues inc...

American Residential Services
Columbus, Ohio

This friendly professional will answer customer calls in an office environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and makin...

Intuit - TurboTax
Columbus, Ohio
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

American Freight
Delaware, Ohio

The PART TIME Customer Service Representative is responsible for providing customer support for our Ecommerce platform. They will provide exceptional customer service by meeting quality standards including one call resolution. Answer broad range of customer inquiries via phone, email, and help ticke...