Customer Service Agent
Join Hutchins Family Insurance, a dedicated insurance agency based in Blanchard, Oklahoma, committed to providing exceptional service to our community.
We believe in the power of personal connections and strive to foster a welcoming and inclusive work environment where every team member thrives.
As a Customer Service Agent at Hutchins Family Insurance, you will be the first point of contact for our clients, assisting them with policy inquiries, claim filings, and ensuring their overall satisfaction.
If you are someone who values building relationships, providing excellent customer service, and being part of a supportive team that values your contributions, consider joining Hutchins Family Insurance today.
Benefits
Hourly Base Salary + Commission
Health Insurance
Paid Time Off (PTO)
Mon-Fri Schedule
Parental Leave
Responsibilities
Client Support : Provide personalized assistance to clients, addressing their policy-related inquiries and concerns.
Policy Inquiries : Handle incoming calls and emails regarding policy details, premiums, and coverage information.
Claims Assistance : Guide clients through the claims process, ensuring a smooth and efficient experience.
Documentation : Maintain accurate records of client interactions and ensure all information is up to date.
Problem Resolution : Address and resolve client issues in a timely and professional manner.
Client Relations : Build and cultivate positive relationships with clients to foster trust and loyalty.
Requirement
Customer Service Experience : Previous experience in customer service, preferably in the insurance industry.
Must be able to travel to and from the office in an office setting during office hours.
Communication Skills : Strong verbal and written communication skills, with the ability to convey information clearly and effectively.
Detail-Oriented : Ability to pay close attention to detail and maintain accuracy in client interactions and documentation.
Must be a team player and work in a team environment
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