Computer Technician

Job title : Lead Computer Operator

Location : Ashburn, VA

Duration : Immediate - 12 / 20 / 24 with potential extension / conversion

Rate : $48 / hr

About the Role :

We are seeking a dedicated Lead Computer Operator to join our dynamic team in Ashburn, Virginia. This role is pivotal in managing the day-to-day operations and ensuring the seamless functioning of our computer systems.

The successful candidate will lead a team of Computer Operations staff, ensuring all scheduled and unscheduled tasks are completed efficiently and effectively.

Key Responsibilities :

• Oversee the daily activities / assignments of Computer Operations staff, ensuring work performance is up to standards.
• Train, motivate, and guide assigned staff. Review and approve their work, and provide management with input on staff performance.
• Manage daily operations to resolve problems, handle change management issues, and provide guidance to lower-level Operators.
• Operate and monitor computer systems and related equipment, ensuring all batch cycles are completed on time.
• Identify, monitor, and diagnose system problems, initiating corrective action where possible.
• Compile and maintain reports on computer operations, review equipment logs, and recommend quality improvements.
• Collaborate with IT groups to ensure service objectives are met and provide a smooth transition of work to succeeding shifts.

Required Skills and Experience :

• High School Diploma or equivalent.
• 5+ years of experience in the operation and support of a variety of computer systems.
• Proficiency in maintaining tape libraries, monitoring computing platforms, and troubleshooting.
• Experience with console systems operation.
• Effective analytical, organizational, and communication skills.
• Knowledge in Mainframe, ServiceNow (SNOW), Splunk, JES2 / MVS, TIVOLI or scheduling packages, SYSVIEW / OMEGAMON, basic JCL, SDSF, JHS, SYSLOG, printer commands.
• Experience in Storage Administration, Windows, Linux, and networking is preferred.

Schedule :

• Full-Time Position : 40 hours per week.
• Shift : 5 : 45am 5 : 45pm, rotating schedule of 7 days on, 4 days off, then 4 days on, 7 days off.

Work Environment :

This role is set in a fast-paced, multi-platform environment which may require action and response 24x7 to support the technical business needs of our customers.