Chief Information Officer

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone / buprenorphine.

We pride ourselves in supporting our patients’ medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we’ve grown to 100+ clinics across nine states.

As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of our CIO :

Oversee the entire IT department, including budget, infrastructure and applications.

Manage and oversee all stages of the development lifecycle for new IT projects.

Prepare and manage to the department’s annual budget.

Work to deliver products on time and on budget.

Help to prioritize short- and long-term objectives.

Maintain existing programs, seeing that necessary updates are made.

Establish and maintain procedures for data security, including compliance with HIPAA and PCI standards.

Oversee maintenance of hardware.

Procure software and hardware, including ensuring compliance with contract specifications.

Analyze business systems and processes to determine their effectiveness, identify inadequacies, inefficiencies, and problems, and implement solutions.

Coordinate and manage help-desk priorities and activities.

Stay up to date on security risks and ensure corporate security.

Report progress and challenges to senior management.

See that all reported issues are resolved quickly and efficiently.

Provide leadership and guidance to coach, inspire, and lead team members to their optimum performance levels and career development.

Identify and propose business opportunities for technology to generate revenue and save expenses.

Location :

Remote, but will come into our beautiful downtown Greenville, SC location as needed.

Education and Licensure Requirements :

Bachelor’s degree in computer science, information technology, or related field.

Minimum of 15 years of experience in the technology field.

Minimum of 10 years of experience in a leadership or management role in an IT setting.

Significant experience in all phases of the development lifecycle.

Knowledge of systems life cycles, including conversion planning and performance, the interdependence of software, hardware, operating systems and user requirements in a multi-vendor, multi-user environment;

Windows and communications protocols; diagnostic / troubleshooting tools and techniques; current systems analysis; and project management tools and techniques.

Knowledge of information security procedures and protocols.

Knowledge of federal copyright laws as they pertain to the use of computer software.

Experience with Active Directory, domain controllers, and Microsoft Exchange.

Experience with networking concepts, including firewalls, virtual private networks and routers.

Excellent project management, communication, and interpersonal skills.

Experience supporting a multi-location environment.

Experience in a healthcare environment, including proficiency with the HIPAA Security Rule.

Position Benefits :

Medical, Dental, and Vision Insurance

Variety of 401K options including a match program with no vesture period

Annual Continuing Education Allowance (in related field)

Life Insurance

Short / Long Term Disability

Paid maternity / paternity leave

Mental Health Day

Calm subscription for all employees