Multi-Unit Sales and Operations Manager

Welcome to the heart-pounding world of Empire Portfolio Group™! Founded in 2013, we're not just about business; we're about blazing trails and transforming lives.

Based in the vibrant hub of New York City, we're the driving force behind 140+ Orangetheory Fitness studios spanning the East Coast.

But we're not stopping there. We're on the hunt for a Multi-Unit Sales and Operations Manager, a visionary leader ready to command multiple locations in our Charlotte, NC market and take our empire to new heights.

If you thrive under pressure, excel in problem-solving, and have a knack for inspiring teams to greatness, then you might just be the perfect fit!

As the architect of success, you'll be orchestrating sales operations across our network, guiding Sales Managers and Operations Managers towards victory.

From setting and smashing sales goals to nurturing a culture of excellence, your entrepreneurial spirit will be the driving force behind our unstoppable momentum.

But it's not all boardroom strategy; you'll be rolling up your sleeves and diving into the trenches, ensuring our facilities are top-notch and our teams are firing on all cylinders.

With a Bachelor's degree and 3-5 years of managerial experience under your belt (preferably in fitness), you're ready to lead from the frontlines.

And the perks? Oh, they're as thrilling as our mission! Picture yourself enjoying complimentary Orangetheory Fitness sessions, unlocking exclusive discounts on everything from theme parks to travel adventures, and even accessing free mental health counseling.

Plus, with a competitive salary of $75k base plus potential bonuses up to 20k, the sky's the limit!

Join us as we pioneer a new era of wellness, where every day is an adventure and every moment is a chance to shine. Are you ready to seize the reins and lead our empire to greatness?

Responsibilities / Duties

• Lead teams to generate new business via lead generation and new member conversions
• Source, recruit and train all Sales Managers and Operations Managers
• Manage and direct Operations Managers to high priority needs regarding the upkeep and maintenance of facility, equipment and IT.
• Set and meet sales goals
• Allocate time in all studios based on the managerial needs of the locations
• Review and educate Sales Managers and Operations Managers on individual and studio’s KPIs
• Staff development
• Execute progressive disciplinary actions when necessary
• Schedule and plan education workshops
• Assist Fitness Manager with coach evaluations as needed
• Payroll, Commissions and Timecard reconciliation
• Maintaining high customer service scores reflected in NPS

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee

Personal Attributes :

• Entrepreneur mindset with ability to think and problem solve creatively
• Strong communication and collaboration skills both written and verbal
• Attention to detail and ability to establish effective working relationships with staff
• Multi-tasker with minimal supervision
• Proven flexibility and willingness to handle various tasks independently and to meet deadlines
• Leadership Skills : Able to motivate, discipline, and resolve conflict
• Ability to source, train and develop talent on sales and fitness teams

Education Requirements :

• Bachelor’s degree
• 3-5 years of managerial experience ideally in a fitness setting.

Physical Demands :

Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following physical activities : Ability to lift a minimum of 2 pounds to a maximum of 20 pounds unassisted;

able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.

Beyond The Paycheck :

• Complimentary services and employee discounts with Orangetheory Fitness and Relive Health
• Empire cares about you we offer access to free mental health counseling
• Discounts on theme parks, travel, movies, etc. through LifeMart and TicketsAtWork
• Pre-tax commuter benefit plan to save on public transportation to / from work

Our Mission : To bring out your best life through inspiring, motivating and exceptional moments

Vision : To be the premier wellness portfolio that supercharges everyday life

Values : Happy, Hungry, Humble, Healthy & Human

Salary : $75k base plus bonus

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF).

With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio.

This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling.

OTFF will not receive a copy of my application, will have no control over whether I receive an interview and / or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees.

If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer.

By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio.

For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly.

For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https : / / www.

orangetheory.com / en-us / privacy-policy.