DOL Customer Service Representative

VirtualVocations
Fairfax, Virginia, United States
Full-time

A company is looking for a Customer Service Representative.Key Responsibilities : Handle daily interactions with the American public regarding labor-related questionsUtilize customer service skills to support consumers with inquiries about paychecks, government agencies, and workplace safetyUse cloud-based telephony system and CRM tool for research and information gatheringRequired Qualifications : High School diploma or GED certificateMinimum of two years call center customer service experienceComputer and keyboarding skills for accurate data recordingAbility to respond to inquiries from physically impaired callers using appropriate equipmentEquivalent to a low-risk public trust background investigation

10 days ago
Related jobs
Promoted
VirtualVocations
Fairfax, Virginia

A company is looking for a Part Time Bilingual (Spanish) Customer Service Representative. Key Responsibilities:Handle inbound calls in both English and Spanish from health plan members regarding transportation servicesMeet productivity metric goals including Average Handle Time, Quality Assurance, a...

Promoted
Professional Career Solutions
Alexandria, Virginia

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...

Sparks Group
Herndon, Virginia

This client is the leader in the aerospace industry and this role is an excellent opportunity to expand your customer service skill set! The Customer Order Specialist is responsible for responding to customer inquiries and processing urgent orders for spare parts for customers in the US and internat...

Adnan Nafa - State Farm Agent
Alexandria, Virginia

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service...

Rooftop Chimney Sweeps LLC
Alexandria, Virginia

Who We Are: We're on the lookout for an enthusiastic Customer Service Representative to become a valued member of our team!  At Rooftop Chimney Sweeps, we pride ourselves on honesty, integrity, and delivering exceptional service. Assist customers with inquiries, concerns, and service requests. ...

Edge Concepts Inc.
Falls Church, Virginia

The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor” - Vince Lombardi Essential Skills for a Customer Service Representative: Clear written and verbal communication skills 1+ years of prior experience is p...

Rhea Baker - State Farm Agent
Vienna, Virginia

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Intuit - TurboTax
Virginia, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...

Intuit - TurboTax
Virginia, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Intuit - TurboTax
Virginia, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...