Company Description :
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries.
Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Title : Parts Customer Care Rep
Job Responsibilities :
- Answer and process incoming parts calls from customers and service technicians.
- Pull orders, receive and put up stock.
- Order parts and develop relationships with Crown factory and outside vendors.
- Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns / requests.
- Maintain direct contact with current and prospective customers.
- Prepare customer quotes.
- Process paperwork.
- Inventory control to include cycle counts of stockroom, vans and customer consignments.
Qualifications :
- High school diploma or equivalent
- Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
- Ability to lift 50 lbs.
- Valid driver's license and good driving record
- Parts or inventory control experience and lift truck industry experience preferred
Pay range for this positon is $20.00 to $29.00 per hour
Work Authorization :
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits :
Crown offers an excellent wage and benefits package for full-time employees including Health / Dental / Vision / Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EO / AA Employer Minorities / Females / Protected Veterans / Disabled
Bilingual Parts Customer Service Representative
Vaco is looking for a contract to hire Bilingual Parts Customer Service Representative in Columbus, OH!. BilingualParts Customer Service Representative. Identify parts via part breakdown or customer descriptions. Document customer issues and follow up with customers as needed. ...
Customer Care Representative
Position Title: Customer Support Representative/Account Representative-Sr. Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. If you are highly professional, driven, and committed to delivering world-class service, we in...
Parts Customer Service Representative
Vaco is looking for a contract to hire Parts Customer Service Representative in Columbus, OH!. Parts Customer Service Representative. Identify parts via part breakdown or customer descriptions. Document customer issues and follow up with customers as needed. ...
Parts Customer Care Representative
Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests. Job Title: Parts Customer Care Rep . Answer and process incoming parts calls from customers and service technicians. Our global sales and service network provides our cu...
Parts Customer Care Representative
Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests. Answer and process incoming parts calls from customers and service technicians. Order parts and develop relationships with Crown factory and outside vendors. Maintain di...
Bilingual Parts Customer Service Representative
Vaco is looking for a contract to hire Bilingual Parts Customer Service Representative in Columbus, OH! . Bilingual Parts Customer Service Representative. Identify parts via part breakdown or customer descriptions. Document customer issues and follow up with customers as needed. ...
Customer Care Representative
Here’s an exciting opportunity to join a growing, fun and market-leading organization as a Customer Care Representative. Our Customer Care Reps are the face and voice of our company and are responsible for the first impression our organization makes with new customers. Are you bored by your cu...
Bilingual Parts Customer Service Representative ($19/hour)
Vaco is looking for a contract to hire Bilingual Parts Customer Service Representative in Columbus, OH! . Bilingual Parts Customer Service Representative. Identify parts via part breakdown or customer descriptions. Document customer issues and follow up with customers as needed. ...
Customer Care Representative
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner. This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promo...
Parts Customer Service Representative
Vaco is looking for a contract to hire Parts Customer Service Representative in Columbus, OH! . Parts Customer Service Representative. Identify parts via part breakdown or customer descriptions. Document customer issues and follow up with customers as needed. ...