Customer Service Representative
Department : Branch Administration
Reports to : Branch Manager / Assistant Branch Manager
Supervises : None
Status : Non-Exempt / Full-Time / on-site
Level : Level 5
Must already be authorized to work in the United States. Relocation is not provided.
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations.
We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.
Summary for the Customer Service Representative :
- Working within established operational policies, procedures and protocols, the individual will be responsible for business development activities from new and existing customers through the sale and service of all deposit products and related services.
- The incumbent will be skilled in relationship selling and have strong product knowledge.
- Respond promptly and appropriately to various customer inquiries and efficiently handle problem resolution.
- Answer questions on various services the financial institution provides, and recognizes sales and referral opportunities.
- May also have teller processing responsibilities and is highly proficient in this area.
Job Requirements for the Customer Service Representative :
- Previous experience in a front-line banking or financial services position is preferred
- Excellent verbal and written communication skills
- Strong customer sales, service and interpersonal skills
- Strong organizational, technical and computer skills
- Adapts well and embraces change
Essential Job Functions for the Customer Service Representative :
- Proficient in the sales and service of all deposit products and services and some consumer loans
- Responsible for proactively engaging customers to uncover needs, recommend appropriate solutions and closing sales opportunities.
- Develop quality referrals to others for a variety of products and services such as residential mortgages, consumer loans, small business loans, investments, etc.
- Consistently provides outstanding service and assistance to customers and coworkers
- Actively participates and supports branch sales plans, campaigns and promotions.
- Efficiently processes teller transactions and performs all related tasks as required
- Respond promptly and efficiently in resolving customer problems.
- Understand and adheres to various policies and procedures including security, compliance and operations
- Perform all other duties as required
This Job Description for the Customer Service Representative describes the essential functions and qualifications of the job described.
It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability.
This is not a contract.
Our generous benefits are listed on our website : Partners.Bank / about / careers /
PI512f0a049ebe-26289-34256077
Customer Service Representative - Waterboro / Req # 1055
Job Requirements for the Customer Service Representative:. Customer Service Representative. Summary for the Customer Service Representative:. Working within established operational policies, procedures and protocols, the individual will be responsible for business development activities from new and...
Customer Service Representative - Day Evening Shift
The employee needs an understanding of basic customer service principles, to a level that would be acquired through at least two years of prior customer service experience and six months of on the job training. May be called upon to provide all customer service functions and must convey a friendly, ...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Radiology Representative - Customer Service
Minimum 1 year's prior experience in a position requiring customer service skills is required. Provide customer support service at the Brighton Ave, Portland, location for the MMC Department of Radiology. Work is performed under general supervision in accordance with standard procedures and reviewed...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. This role doesn't require any specific accounting background. W...
Customer Service Representative - PT
This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. This is an outdoor combination role, wh...
Retail Customer Service Representative
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. Retail Customer Service Representativ...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. This role doesn't require any specific accounting background. W...
Customer Service Representative
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. Customer Service Representative. Obta...
Insurance Specialist – Customer Service Representative- Behavorial Healthcare
The BHCP Customer Service Representative (CSR) responds to customer and provider inquiries primarily through telephone interaction. Skilled at customer interaction and helping customers/patients understand their benefits. The CSR is responsible for providing timely and accurate responses to all Beha...