Program analyst Jobs in Lubbock, TX

Company: Marsh McLennan Agency

Description:

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Delivery Analyst at Marsh McLennan Agency. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH). A day in the life. We're seeking a delivery professional to support our expanding organization. The Delivery Analyst provides delivery support and administration to Delivery Leads and project teams, helping maintain delivery transparency, strong documentation discipline, and reliable execution cadence. You will help keep plans, status, documentation, and logs current; coordinate meetings and communications; and support day-to-day execution tasks so teams can focus on delivery. This role is primarily tactical and is ideal for someone building a foundation in technology delivery and Agile ways of working. In this role, you will:

• Collaborating with project managers and owners, maintain project portfolio data in the Enterprise PPM tool (e.g. Planview Portfolio), ensuring project data including resource profiles are current.
• Build, manage dashboards and reports as needed that highlight portfolio progress, resource utilization (capacity vs demand) and upcoming initiatives.
• Maintain delivery tooling and templates (e.g., Smartsheet/ /ADO Boards), ensuring schedules, milestones, owners, and dates are current.
• Compile and distribute status updates, dashboards, and meeting materials; capture actions, decisions, and follow-ups.
• Maintain consolidated RAID logs (risks, issues, actions, decisions) and support follow-through on mitigation tasks.
• Coordinate project logistics such as meetings, workshops, release/cutover checklists, and training logistics.
• Support basic financial and vendor tracking (timesheets, invoice readiness, milestone evidence) as directed.
• Assist with documentation updates including runbooks, release notes inputs, and operational readiness artifacts.

Our future colleague. We'd love to meet you if your professional track record includes these skills:

• 3–5 years of experience in project coordination, delivery support, PMO, or a related role (or equivalent experience).
• Able to work independently with minimal supervision on moderately complex coordination tasks, escalating issues early and proposing practical solutions.
• Experience with a project portfolio management tool (experience with Planview Portfolio or a similar tool preferred)
• Strong organization, attention to detail, and ability to manage multiple tasks and deadlines.
• Comfortable working with spreadsheets and delivery tools; able to learn new systems quickly.
• Clear written and verbal communication skills, including meeting coordination and notes/action tracking.
• Basic understanding of Agile / Scrum delivery concepts (or strong interest in learning).
• Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience)

These additional qualifications are a plus, but not required to apply:

• Experience building simple dashboards or reports (Power BI, etc.).
• Background in IT or Technology environments
• Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI)

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Remote work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out our [website]( #) or flip through [recruiting brochure]( #). Follow us on social media to meet our colleagues and see what makes us tick:

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• [LinkedIn]( #)

Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $112,000 to $168,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.