Customer care Jobs in Coral Springs, FL

Palm Medical Centers is currently seeking highly skilled, experienced, and patient-centric primary care physicians to join our team.

You would be joining a rapidly growing company and a premier team with market leading patient satisfaction scores.

Palm offers you autonomy, good work/life balance and the resources to make a major impact on patient quality of life.

In this position, you will diagnose, treat and counsel patients on their current medical conditions and educate patients on preventative health measures, including performing annual physicals.

Showing compassion and genuine kindness with patients is a must.

Who are we?

Founded in 2013, Palm Medical Centers is a provider of value-based, capitated primary care services with a focus on high-quality clinical outcomes, cost-effective care, and a patient-centric experience.

PMC operates a network of 30 medical centers across five counties in Florida with a focus on Medicare Advantage and Medicaid patients.

Partnering with numerous managed care organizations, Palm Medical Centers offers comprehensive and integrated medical care to plan members with a focus on quality.

For more information, please visit www.palmmedicalcenters.com.

Why choose Palm Medical Centers?

At Palm Medical Centers, we value great talent and treat our employees like family.

You will be joining a premier team of healthcare professionals who take pride in caring for our patients and make the workplace a friendly atmosphere.

Full-time Primary Care Physicians also enjoy these benefits at Palm Medical Centers:

• Competitive Base Salary + Performance Bonus Health, Dental, & Vision Benefits Competitive Paid Time Off, CME Time & Paid Company Holidays Employer-Paid Life Insurance & Long-Term Disability Coverage 401(k) Program Flexible Spending & Dependent Care Accounts Available Monday-Friday Schedule Relocation Assistance Job Requirements: Medical Degree (M.D., D.O.) from an accredited institution Board Certified or Board Eligible in Family Medicine or Internal Medicine Active, unrestricted Florida Medical License Current DEA license in good standing Minimum 2-3 years' experience providing care to Medicare and/or Medicare Advantage patients preferred Experience working in a value-based care model, focused on outcomes, quality metrics, and patient satisfaction Strong understanding of HEDIS, STAR ratings, risk adjustment, and preventative care measures Demonstrated ability to manage chronic conditions and promote population health in a senior patient population Excellent communication, collaboration, and interpersonal skills for a multidisciplinary team environment Comfortable using EMR systems (eCW a plus) Commitment to providing high-quality, patient-centered care aligned with Palm Medical Centers' mission and standards Job Duties and Responsibilities: Provide comprehensive primary care services to adult and senior population within the Medicare Advantage model Conduct routine and preventative visits, including annual wellness exams, chronic disease management, and acute care visits Order outside diagnostic tests and lab work as needed (blood/urine test, tissue samples, imagery, etc.) Develop and implement personalized care plans focused on improving patient outcomes, quality and satisfaction Manage patients using a value-based approach, emphasizing prevention, coordinated care, and reduction of avoidable hospitalization Collaborate closely with care teams including nurse practitioners, medical assistants, case managers and specialists to insure seamless patient care Review and address quality metrics, including HEDIS and STAR measures, to optimize clinical performance and patient outcomes Accurately and on a timely basis document encounters and diagnoses in eCW, ensuring complete and compliant coding for risk adjustment Participate in multidisciplinary meetings and quality improvement initiatives aimed at enhancing clinical outcomes and patient satisfaction Maintain ongoing communication with patients and their families, providing education on disease prevention, medication management and health lifestyle choices Adhere to Palm Medical Centers' protocols, standards of care, and compliance with all regulatory requirements Maintain confidentiality and always work with respect and integrity Promote a positive, team-oriented culture consistent with Palm Medical Centers' mission to deliver exceptional, patient-focused care Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Primary care specialties: Internal Medicine Primary Care Schedule: 8-hour shift Day shift Monday to Friday Great work/life balance for our providers: Monday-Friday Schedule Application Question(s): Do you possess an active Florida medical license?

Language:

• English/Spanish (Preferred) License/Certification: Medical License (Required) Willingness to travel: 25% (Preferred) Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
• We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
• This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
• Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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