Customer experience manager Jobs in Cleveland, OH
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Customer experience manager • cleveland oh
Last updated: 6 days ago
This position will support adult and pediatric patient experience activities across the designated area.Partners collaboratively with all levels of hospital leadership to plan, develop and act as a...Show moreLast updated: 30+ days ago
Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions.
Macy's 4th of July Fireworks, and the wonder of...Show moreLast updated: 12 days ago
IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus.
As a senior leader at IPS, ...Show moreLast updated: 30+ days ago
Global Customer Reference Fulfillment Manager.Duration : 3-4 months with possible extension.Shift : General morning shift (Manager will disclose).
Actual Job Title : CRM Marketing Manager.We are lookin...Show moreLast updated: 30+ days ago
A company is looking for a Program Manager, Customer Experience - Broadband.Key Responsibilities Assess customer experience pain points and build a Customer Experience strategy Manage and facili...Show moreLast updated: 30+ days ago
Customer Service - Self Storage Manager.Total rewards package available to our team : .Employees become eligible for full-time.
Medical, dental, vision, 401k with match, paid time off, sick time, and ...Show moreLast updated: 30+ days ago
Universal Windows Direct - Customer Experience Representative.The Customer Experience Representative (CER) is an integral part of our success.
This role is responsible for managing the positive imag...Show moreLast updated: 30+ days ago
Soligent is the largest pure play solar distributor in the Americas.At Soligent, we envision a world where solar isn't just the cleanest choice for power : it's the obvious choice.Our mission is to ...Show moreLast updated: 6 days ago
At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world.
As a global market leader, we'll give you what you need to make it happen...Show moreLast updated: 30+ days ago
We're seeking an AI Customer Success Manager to serve as the primary advocate for our AI CTRL clients, ensuring they achieve measurable business outcomes and long-term value from their AI investmen...Show moreLast updated: 8 days ago
Team Manager (Customer Support).OBRIO is a product-driven IT company with Ukrainian roots, part of the Genesis ecosystem.
We create digital products that millions of people worldwide use, aiming for...Show moreLast updated: 30+ days ago
At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security service...Show moreLast updated: 28 days ago
As a Customer Success Manager at BrightEdge, you’ll serve as a strategic partner to a portfolio of customers, helping them translate their digital marketing goals into measurable success thro...Show moreLast updated: 30+ days ago
Flack Global Metals ("FGM") was founded with the mission to reinvent how metal is bought and sold, combining physical metals distribution with advanced risk management solutions and financial servi...Show moreLast updated: 10 days ago
Longevity Experience Manager .We’re Mantality Health, an Agentis Longevity Clinic .We are here to transform longevity care as a trusted clinical partner for you.Midwest delivering e...Show moreLast updated: 30+ days ago
High School Diploma or equivalent.Passion for customer service with 100% customer focus.Ability to handle multiple tasks and have good organizational skills.
Allowed to legally drive a vehicle.Abili...Show moreLast updated: 30+ days ago
Responsible for the management of the assigned principals’ business (division and / or geographic), within designated “customer accounts”.
Primary responsibility includes increasing sales and market s...Show moreLast updated: 30+ days ago
Customer Advocacy Program Manager.The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making.
With market intelligence and search built on proven AI, Alph...Show moreLast updated: 30+ days ago
Prestige Travel Agency by Mich is seeking a .Travel Customer Experience Representative.This role is ideal for someone passionate about travel, customer service, and delivering high-quality exp...Show moreLast updated: 6 days ago
- Promoted
Patient Experience Manager
University HospitalsParma, OH, USFull-time
- Promoted
Retail Customer Experience Associate, University Square - Full Time
Macy'sUniversity Heights, OH, United StatesFull-time +1
Customer Service Manager
Integrated Power ServicesParma, Ohio, United StatesFull-time
Quick Apply
- Promoted
Global Customer Reference Fulfillment Manager
StaffingCleveland, OH, USFull-time
Program Manager, Customer Experience
VirtualVocationsCleveland, Ohio, United StatesFull-time
- Promoted
Customer Service - Self Storage Manager
Public StorageLakewood, OH, USFull-time
- Promoted
Customer Experience Representative
Great Day ImprovementsBedford, OH, USFull-time
- Promoted
Customer Experience Partner
SoligentCleveland, OH, USFull-time
Senior Manager Customer Experience LCS
ABBCleveland, Ohio, United StatesFull-time
AI Customer Success Manager
ExpedientCleveland, OH, United StatesFull-time
- Promoted
Customer Support Team Manager
NebulaCleveland, OH, USFull-time
Customer Success Manager
WorkWaveCleveland, Ohio, United States, 44102Full-time
- Promoted
Customer Success Manager
BrightEdgeCleveland, OH, USFull-time
Customer Service Manager
Flack Global MetalsCleveland, OH, United StatesFull-time
- Promoted
Longevity Experience Manager (Clinic Manager)
Agentis LongevityCleveland, OH, USFull-time
Customer Experience Associate
HertzCleveland, Ohio, United StatesFull-time
Quick Apply
Customer Manager
AcostaCleveland, OHFull-time
- Promoted
Customer Advocacy Program Manager
AlphaSenseCleveland, OH, USFull-time
Travel Customer Experience Representative (Remote)
Prestige Travel Agency by MichCleveland, Ohio, United StatesRemote
Part-time
Quick Apply
The average salary range is between $ 40,514 and $ 161,500 year , with the average salary hovering around $ 55,000 year .
- radiologist (from $ 128,440 to $ 410,000 year)
- insurance adjuster (from $ 45,000 to $ 341,250 year)
- chief medical officer (from $ 123,413 to $ 265,099 year)
- medical field (from $ 189,500 to $ 248,000 year)
- associate dentist (from $ 146,250 to $ 237,500 year)
- psychiatrist (from $ 127,000 to $ 227,000 year)
- owner operator (from $ 67,688 to $ 225,000 year)
- physician (from $ 71,071 to $ 225,000 year)
- business relationship manager (from $ 111,150 to $ 225,000 year)
- technical director (from $ 70,500 to $ 221,503 year)
- Green Bay, WI (from $ 49,296 to $ 227,700 year)
- Palm Bay, FL (from $ 49,648 to $ 220,000 year)
- Phoenix, AZ (from $ 62,500 to $ 211,920 year)
- Richmond, CA (from $ 109,726 to $ 209,000 year)
- San Francisco, CA (from $ 72,150 to $ 191,995 year)
- Pittsburgh, PA (from $ 65,000 to $ 190,860 year)
- Chula Vista, CA (from $ 95,556 to $ 189,838 year)
- Nashville, TN (from $ 66,213 to $ 185,000 year)
- Sugar Land, TX (from $ 74,000 to $ 183,500 year)
- Indianapolis, IN (from $ 46,000 to $ 180,000 year)
The average salary range is between $ 55,012 and $ 148,500 year , with the average salary hovering around $ 85,717 year .
Patient Experience Manager
University HospitalsParma, OH, US30+ days ago
Job type
- Full-time
Job descriptionPerforms other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Bachelor's Degree (Required) and Master's Degree (Preferred) 5+ years of professional and relevant experience, inclusive of 3 years demonstrated management experience (Required) Registered Nurse Experience Preferred Proficiency in PC (Word, Excel, Outlook, PowerPoint), office equipment, clinical equipment (Required proficiency) Excellence in time management, multi-tasking and interpersonal skills are a must. (Required proficiency) Critical thinking skills, decisive judgment and ability to communicate effectively and work collaboratively. (Required proficiency) Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye / Hand / Foot Coordination Frequently 10%
Job Description
Description
A Brief Overview
This position will support adult and pediatric patient experience activities across the designated area.
What You Will Do
- Partners collaboratively with all levels of hospital leadership to plan, develop and act as a resource for programs and processes to ensure the highest patient & family engagement, and employee engagement in the patient experience. Oversees project goals and outcomes and effectively communicates with team, sponsors, and executive leadership.
- Works with senior leadership team and system patient experience team to develop annual plan to ensure short and long-term objectives are met to improve the patient experience initiatives to meet hospital goals.
- Monitors national trends and develops hospital priorities.
- Collects, tracks, and analyzes data to identify trends and opportunities for optimizing services outcomes.
- Effectively develops teaching and training materials for learners as needed.
- Acts as internal liaison to survey vendor and UH Quality Institute in regards to Patient Experience.
- Collaborate with patient advocacy staff to ensure regulatory compliance and employment of national best practices, and integration of complaint and grievance data into quality improvement initiatives.
- Acts as staff liaison for Patient and Family Advisory Council.
- Leads team of patient experience liaisons who provide additional support to bedside caregivers to help drive patient experience initiatives.
Additional Responsibilities
Qualifications
Education
Work Experience
Knowledge, Skills, & Abilities
Physical Demands
Travel Requirements