Desktop support Jobs in Raleigh, NC

Production Support Analyst: Atticus

Atticus is a demand-driven manufacturer of battle-tested chemistries; 100% American-owned with a purpose to enhance daily life and committed to long-term viability. Through our agriculture and ecocore portfolios, we are committed to the protection of critical food supply and beautification of our environment. With 95% formulation on US soil and the broadest, most diversified portfolio in the industry, we aim to execute with clarity and focus - delivering on our value proposition: relevant. simple. reliable. For more information and a complete list of products, visit AtticusLLC.com.

What You Will Do In This Role

This role will support the Atticus production team through various activities including systems transactions, preparation and maintenance of key production documents, data maintenance & reporting and continuous improvement initiatives. The production support analyst will report directly to the manager, production & planning.

Responsibilities

Works closely with production/formulation facilities (i.e. 3rd party toller manufactures) to ensure accurate and timely production reporting. Responsible for posting all such production into Microsoft Dynamics 365 (ERP system).

Executes the end of campaign reconciliation process, which includes an actual consumption versus bill of material consumption review, a reconciliation of bill of material errors, verifying toll fee accuracy, verifying normal waste accuracy, and verifying physical inventories. Any discrepancies are reviewed with the production group and corrected accordingly.

Coordinates and executes the monthly production readiness review. This includes a review of all production requirements as it relates to raw material availability, including active ingredient, inerts and packaging components. Networks with production and procurement groups as necessary to ensure all components are staged/at the manufacturing plant two weeks prior to the agreed upon production start date.

Networks with procurement and regulatory functions to ensure compliance of existing label inventory and new purchase orders. Effectively communicates artwork compliance requirements to the toller as part of the pre-production packet.

Neatly prepares production packets for upcoming production campaigns. This includes gathering production documents such as the manufacturing manual, product specification, bill of material, packaging instructions, label revisions and SDSs where necessary.

Reviews all toll manufacturing invoices for accuracy (e.g., actual versus production reports, and verify agreed pricing); resolves discrepancies as necessary and approves.

Ensures inventory is properly dispositioned as a result of end of campaign reconciliation, production of intermediate steps, and the production off-spec product, which includes transacting in Microsoft Dynamics 365 (ERP system) and communicating to the production team accordingly.

Supports Atticus quality objectives by measuring and reporting key performance indicators (KPI's) related to production readiness and execution.

Drives process improvement as it relates to contract manufacturing relationships, production execution, and the production/consumption posting process.

Develops and maintains production records and prepares management reports as required and/or requested.

Assists in optimizing 3rd party toll manufacturing portfolio to ensure products are manufactured in a cost effective, safe and compliant manner.

Required Skills/Qualifications

Bachelor's degree from a four-year college or university in business, supply chain management, or a related field required

Basic understanding of quality systems and continuous improvement

Excellent interpersonal skills and proactive communication skills. Ability to network within the organization as well as with external parties

Strong written, verbal, and presentation skills

Exceeds customer quality and service expectations through attention to detail

Demonstrates leadership skills in driving change and improving the integrity of applicable processes and systems

Ability to work effectively across diverse and cross-functional teams, under critical timelines and while balancing the needs of internal and external customers

Intermediate level Microsoft Office skills

Why Atticus?

Atticus is committed to the long-term success of our industry and our people. Through active involvement in key task forces and partnerships with organizations shaping tomorrow's leaders, we demonstrate responsible stewardship, promote safe product use, and advance the agriculture and ecocore markets we serve.

Through our employee experience, Atticus Freedom, we intentionally invest in our team by providing the tools, support, and environment needed to perform at a high level. Our culture is not a program it is embedded in how we operate, collaborate, and make decisions. By prioritizing professional development, leadership growth, and overall health and well-being, we build a strong, unified team aligned by shared values together as one Atticus.

What We Offer Our SuCitta Warriors

Our people are our most valuable asset. Atticus offers a comprehensive and competitive total rewards package designed to support both professional success and personal well-being, including:

• Comprehensive medical, dental, and vision benefits beginning day 1
• Company performance-based quarterly bonus opportunities through the SuCitta Warrior Achievement Plan (SWAP), allowing team members to share directly in the success of the company
• Employee stock ownership plan (SuCitta Stealth), providing long-term ownership and alignment with Atticus' growth
• A thoughtfully designed workplace experience that supports physical, mental, and emotional well-being
• Ongoing professional and leadership development opportunities
• A values-driven culture grounded in accountability, adaptability, decisiveness, and a commitment to delivering results

At Atticus, greatness is earned. We seek individuals who are driven by purpose, energized by challenge, and motivated to contribute to something bigger than themselves. If you thrive in a fast-paced environment and are committed to excellence, you will find a home here.

Get a glimpse of our team and culture by watching our Fort 940 tour: here

Join Atticus and become part of a team that values ownership, integrity, and the courage to escape the ordinary.

Atticus, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Atticus LLC participates in E-Verify.

Recruiting agencies, please note:

Atticus, LLC will not accept unsolicited assistance from recruiting/search agencies for this employment opportunity. Please, no phone calls or emails. All resumes submitted by recruiting or search agencies to any employee at Atticus, LLC via email, the Internet or in any form and/or method without a valid written search/recruitment agreement in place for this position will be deemed the sole property of Atticus, LLC. No fee will be paid in the event the candidate is hired by Atticus, LLC as a result of the referral or through other means.