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Last updated: 8 hours ago

ServiceNow Workflow Manager

Geospatial And Cloud Analytics IncNorfolk, VA, US
Full-time

We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams.This role requires a seasoned professional who combines deep technical expertise i... Show more

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Software Engineer III

TQI Solutions, Inc.Chesapeake, US
$150,000.00–$175,000.00 yearly
Full-time

Software Engineer III Our Software Engineer III serves as the Lead Software Engineer supporting the modernization of mission-critical U.This position leads Agile software development efforts focuse... Show more

 • New!

AI Workflow Engineer

Ultimate KnowledgeChesapeake, VA, US
$150,000.00 yearly
Full-time
Quick Apply

Build the Agentic Software Factory.AI is rewriting how software gets built and most organizations are still bolting chatbots onto yesterday's process.We're doing something different.UKi is looking ... Show more

Full Stack Developer

Ironclad Defense WorksNorfolk, VA, US
$96,000.00 yearly
Full-time
Quick Apply

Full Stack Developer Location:.Norfolk, VA (On-site at NATO HQ SACT) Employment Type: Full-time, contractor support Security Clearance: Active/eligible for NATO or National SECRET (or higher) Openi... Show more

FSR Analyst - Portsmouth, VA Jobs

Clearance JobsPortsmouth, VA, United States
Full-time

Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Help facilitate colla... Show more

Manager in Training

Red CoatsNorfolk, VA, United States
Full-time

The Assistant Regional Manager will assist the Regional Manager with operations for Red Coats in Norfolk, Virginia, within the assigned Region.The successful candidate oversee NL Nusbaum, Norfolk p... Show more

Database Administrator/Developer

MAXISIQ, Inc.Norfolk, Virginia, United States
Full-time

We are seeking a Database Administrator/Developer to provide engineering and technical support for the Navy Information Operations Database (NIODB).This role supports data management, interoperabil... Show more

Technical Instructor/Course Developer - Norfolk, VA

Predicate Logic Inc.Norfolk, VA, USA
$60,000.00 yearly
Full-time
Quick Apply

Predicate Logic is looking for a motivated.Technical Instructor/Course Developer.Naval Information Warfare Center Atlantic (NIWC-A).Founded in 1992, Predicate Logic is a woman-owned, employee-owned... Show more

Program Manager Combat Casualty Care

Odyssey SystemsPortsmouth, VA, United States
Full-time

Odyssey has an exciting new opportunity for a Program Manager supporting the Navy Medical Center Portsmouth (NMCP) Clinical Investigation Department (CID) in Portsmouth, VA.The mission of NMCP is t... Show more

Applications Developer

A2 Federalnone, VA, US
Full-time

Job Description</h3><br /><ul><li>Demonstrated experience in all phases of the Operation and Maintenance (O&M) Software Lifecycle model, tracking issues and managing... Show more

Maintenance Installation Business Developer

BrightView LandscapesChesapeake, VA, US
Full-time

The Best Teams are Created and Maintained Here.The Landscape Maintenance Installation Business Developer is responsible for driving new business growth by identifying, pursuing, and securing contra... Show more

Senior M&S Systems Developer (SME)

SimIS Inc.Norfolk, VA, US
Full-time
Quick Apply

Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State... Show more

Commercial Disaster Restoration Sales Representative

ServiceMaster Premier Restoration Services 5422Chesapeake, VA, US
$65,000.00 yearly
Full-time

ServiceMaster Restore is seeking a Disaster Restoration.Business-to-Business, Sales Professional.Multi-family, Property Managers, Assisted Living, Medical Facilities, Hospitals, Hotels, Schools, Un... Show more

Energy Services Senior Project Developer

Trane TechnologiesChesapeake, VA, United States
$75,700.00–$135,834.98 yearly
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more

Assistant Director, Marketing and Outreach

Virginia Department of Human Resource ManagementNorfolk, VA, United States
Full-time

Assistant Director, Marketing and Outreach.The Assistant Director of Marketing and Outreach creates and implements a comprehensive marketing, outreach, and special events initiative program to supp... Show more

Maintenance Installation Business Developer

BrightViewChesapeake, VA, United States
Full-time

Maintenance Installation Business Developer.The Best Teams are Created and Maintained Here.The Landscape Maintenance Installation Business Developer is responsible for driving new business growth b... Show more

SIGINT and Electronic Warfare SME

PROSOFTNorfolk, Virginia, United States
Full-time

Position: SIGINT and Electronic Warfare SME.Clearance: Top Secret (with SCI eligibility).This position is contingent upon contract award.Technical Signals Intelligence (SIGINT) & Electronic War... Show more

Release Management Executive Advisor

Elevance HealthNorfolk, VA, United States
Full-time

Release Management Executive Advisor.Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support produc... Show more

Construction Project Manager - Per Diem

Superior Skilled TradesNorfolk, VA, United States
Permanent

Direct Hire: The Project Manager.The Project Manager leads the planning, execution, budgeting, and delivery of mission-critical data center construction projects from preconstruction through custom... Show more

District Partnership Specialist, Hampton Roads

IXL LearningNorfolk, VA, United States
Full-time

District Partnership Specialist.IXL Learning, a developer of personalized learning products used by millions of people globally, is seeking a District Partnership Specialist to join our Professiona... Show more

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ServiceNow Workflow Manager

ServiceNow Workflow Manager

Geospatial And Cloud Analytics IncNorfolk, VA, US
8 hours ago
Job type
  • Full-time
Job description
We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia.

Key Responsibilities


Technical Leadership
  • Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules
  • Lead complex ServiceNow projects including upgrades, integrations, and custom application development
  • Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility
  • Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks
  • Review and approve technical designs, workflows, and customizations
  • Stay current with ServiceNow platform updates, new features, and emerging capabilities.
People Management
  • Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts
  • Conduct performance reviews, set goals, and create individual development plans
  • Foster a collaborative, innovative team culture focused on continuous learning
  • Provide coaching and technical guidance to team members at various skill levels
  • Manage resource allocation and workload distribution across the team
Operational Excellence
  • Ensure SLA compliance and maintain high service quality standards
  • Lead incident response and problem resolution for platform issues
  • Manage vendor relationships and coordinate with ServiceNow support when needed
  • Develop and maintain team documentation, procedures, and knowledge base
Strategic Planning
  • Lead the ServiceNow roadmap planning and technology strategy
  • Develop and maintain analytics frameworks to measure team performance and platform effectiveness
  • Create executive-level dashboards and reports to demonstrate business value and ROI
  • Identify opportunities for process improvement and automation using data-driven insights
  • Support business stakeholders in defining requirements and solution approaches
Qualifications


  • High School with 9+ years (or commensurate experience)
Required Skills and Experience


Clearance: TS/SCI
DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND)
Experience with ServiceNow
  • Knowledge of core ServiceNow modules
  • IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog
  • Configuration Management Database (CMDB)- CI relationships, data Integrity
  • Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence
  • Customer Service Management (CSM)
  • Security Incident Response (SIR)
  • ServiceNow App Engine and Platform capabilities
CMDB Management — Expertise in:
  • CMDB design, implementation, and ongoing governance
  • Configuration Item (CI) identification, classification, and relationship mapping
  • CMDB data quality management and health scoring
  • Integration with discovery tools and automated population strategies
  • CMDB analytics and reporting for IT asset visibility
  • Compliance with ITIL configuration management processes
Analytics & Reporting — Proficiency in:
  • ServiceNow Performance Analytics implementation and configuration
  • Dashboard creation and data visualization guidelines
  • Benchmark development and metrics strategy aligned with business objectives
  • Advanced reporting using Report Builder and scheduled reporting
  • Data analysis and trend identification for operational insights
  • Integration with external BI tools and data warehouses
Development Skills — Proficiency in:
  • JavaScript, Glide APIs, and ServiceNow scripting
  • ServiceNow Flow Designer and Workflow
  • REST/SOAP web services and integrations
  • HTML, CSS, and UI customization
  • Database concepts and ServiceNow data modeling
  • A deep understanding of Secure Development Life Cycle (SDLC)
Preferred Skills and Experience


Certifications
  • ServiceNow Certified System Administrator (CSA)
  • ITIL Foundations
Experience with DOD Networks (NIPR, SIPR, JWICS)