Project officer Jobs in Los Angeles, CA

Job Description

Job Description

Description

This position serves as the positive link between Metro, the community, and various stakeholders to create trust and an enduring relationship for Metro. This position conducts the more complex staff work in connection with community outreach, preparation, and dissemination of informational materials, training, mitigation, and rapid response resolution.

This a full-time position with Arellano Associates on the NoHo to Pasadena BRT project in Los Angeles (Glendale office) with opportunities for advancement.

Key Responsibilities

• Project Support : Supports Metro projects and programs during all project phases, including planning, project delivery, and operations.
• Communication Strategy : Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs, and initiatives.
• Liaison Role : Serves as liaison between Metro executive management and local elected officials, COGs, city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups.
• Opportunity and Risk Management : Identifies opportunities and risks for Metro's projects, programs, initiatives, and operations; develops strategies to maximize opportunities and minimize risks.
• Strategic Planning : Develops goals, objectives, workplans, and budgets for assigned areas or project units.
• Staff Management : Manages, trains, and motivates staff engaged in outreach programs; oversees consultant management including scope of work, budgeting, and performance.
• Event Coordination : Evaluates and recommends participation levels at events; organizes and attends community meetings, press conferences, and special media events.
• Public Representation : Represents Metro at public venues and meetings.
• Incident Management : Researches complex and sensitive incidents, complaints, and concerns, collaborating across the organization to find solutions.
• Content Development : Develops content and oversees the creation of project information, such as fact sheets, newsletters, e-blasts, and presentations.
• Project Management Support : Provides recommendations to project management teams regarding community impacts during various project phases.
• Internal Communication : Manages internal communication with senior staff to implement new directives for Metro projects and programs.
• Strategic Communication Coordination : Coordinates communications and strategic development for internal departments like community relations, media, and marketing.
• Board Support : Provides expertise for Metro Board and Council, advising on agendas, briefings, and meetings.
• Leadership : Provides day-to-day management and strategic direction to assigned staff.
• Visual and Online Communication Strategy : Acts as lead strategist for the use and development of visual, online, and graphic communications; utilizes social media metrics to enhance communications.
• Construction Impact Mitigation : Develops strategic plans to mitigate impacts related to construction.
• Community Engagement : Facilitates community advisory committees, achieving stakeholder consensus.
• Safety Compliance : Communicates and implements safety rules, policies, and procedures; maintains accountability for the safety performance of all assigned employees.
• EEO Compliance : Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out.
• Additional Duties : May be required to perform other related job duties as necessary.

Skills, Knowledge and Expertise

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) :

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) :

Ability to (defined as a present competence to perform an observable behavior or produce an observable result) :

Minimum Requirements

Education :

Experience :

Certifications / Licenses / Special Requirements :

Special Conditions

Physical Effort Required