Qa specialist Jobs in Cary, NC

Benefits Specialist

Raleigh, NC

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale.

With Couchbase, organizations bring their data to life, launching game?changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase's AI?ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure.

Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world's biggest players scale, move fast and stay resilient, no matter what's next on their roadmap.

About the Role

The Benefits Specialist is a key member of the Total Rewards team, responsible for administering and managing employee benefits programs globally. This role ensures our benefits offerings remain competitive, compliant, and clearly communicated to all employees.

Key Responsibilities

• Benefits Administration:
  • Manage daily administration of global benefits, including medical, dental, vision, life insurance, short-term and long-term disability, retirement plans, time off, and leave of absence.
  • Process, audit, and submit monthly benefits invoices.
  • Coordinate with global brokers, vendors, and carriers for program delivery and issue resolution.
  • Partner closely with People Operations, Payroll, and other cross functional teams
• Employee Support and Communication:
  • Serve as a resource for employees, answering complex questions about plan provisions, eligibility, enrollment, and claims.
  • Create and manage clear, comprehensive benefits communications and resources (e.g., summaries, guides, intranet content) to ensure high employee understanding and engagement.
• Enrollment and Compliance:
  • Manage all aspects of open enrollment, including system configuration, employee education, and processing accurate enrollments, changes, and terminations.
  • Ensure ongoing compliance with all relevant federal and state regulations in the U.S. (e.g., COBRA, HIPAA, FMLA) and international statutory reporting requirements, including the preparation of required government filings (e.g., 5500s, ACA)
  • Conduct periodic data audits to ensure integrity and compliance with plan documents.
• Program Analysis and Improvement:
  • Support benefit plan design and analysis by benchmarking current offerings
  • Analyze utilization data to measure program effectiveness and inform strategy
  • Propose process improvements and innovative solutions

Qualifications

• 3+ years of experience in global benefits administration, including in-depth knowledge of US and non-US benefits, regulations, leave requirements, and key international market practices
• Proven experience managing open enrollment and utilizing benefits enrollment systems
• High proficiency in Microsoft Excel for data analysis and reporting
• Strong written and verbal communication skills; ability to explain complex information clearly and empathetically.
• Self-starter with proven ability to work independently
• Experience with a global HRIS platform (UKG preferred).
• Demonstrated ability to handle confidential and sensitive information with discretion
• Bachelor's degree in Human Resources, Business Administration, or a related field

The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions, equity, and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.

Base Pay Range

$75,000 - $85,000 USD

At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgroundsincluding women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don't meet every qualification, we still encourage you to apply.

Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you're excited about the role and can bring strong contributions to our team.

If you require reasonable accommodations during the recruitment process, please let your recruiter knowwe're happy to support you.

We value diverse educational and career backgrounds. If your experience aligns with the role's goalseven if it doesn't follow a traditional pathwe'd love to hear from you.

Why Couchbase?

Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase's mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK . Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include:

• Generous Time Off Program - Flexibility to care for you and your family
• Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
• Financial Planning - Retirement program* and Business Travel Insurance
• Career Growth - Be valued, Create value approach
• Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
• And much more!

*Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more.