Records clerk Jobs in Raleigh, NC

Whitley Law Firm is looking for an experienced Medical Records and Administrative Assistant to join our Litigation team. Employees at Whitley Law Firm share a mission of obtaining the best results for our deserving clients.

The Medical Records and Administrative Assistant plays a vital role in supporting our litigation department by coordinating medical record management, maintaining case documentation, and ensuring seamless administrative support for Litigation Case Managers, Paralegals, and Attorneys throughout the life of each litigation case.

Duties / Responsibilities :

Prepare Medical Summaries.

Review, organize, and bates label records and bills.

Independently review and report to case managers missing records and bills; identify problematic medical issues.

Schedule and coordinate depositions, medical professional phone conferences, mediations, and client meetings as directed

Understand lien information and balance verification principles to effectively communicate with team members.

Obtain lien information in a timely manner, manage bill reduction requests as directed by case managers, handle other lien and subrogation duties as knowledge base expands.

Assist with coordination and service of supplemental discovery production.

Download, label and organize records and bills to client files as needed.

Request / follow up on outstanding requests of medical records and bills from medical providers and Trio as needed

Receive files from pre-litigation, evaluate the file for litigation department needs and work with case managers to complete necessary tasks

Anticipate and manage routine tasks for Case Managers and Paralegals without supervision with high degree of accuracy

Create and follow a system for following up on assigned tasks through completion

Complete copying, scanning, mailing, filing and other administrative projects for litigation department (as needed)

Other duties as assigned

Required Skills / Abilities :

Excellent listening and customer service skills

Must posses excellent verbal and written communication skills

Strong critical thinking and analytical skills with acute attention to detail and a high degree of accuracy in work

Strong organization skills and ability to prioritize multiple tasks

Ability to focus on tasks without distraction

Ability to work both independently and collaboratively in a fast-paced environment.

Ability to handle sensitive information with discretion and commitment to maintaining confidentiality.

Education and Experience Requirements :

High school diploma or equivalent required. Associate's degree in legal studies or related field preferred.

At least 1 year of experience in a legal, medical billing, or records management setting required.

Proficiency in Needles, Litify, GrowPath, Filevine, or other similar Case Management System (CSM)

Proficient in utilizing Microsoft Office Suite

Benefits :

401(k) Retirement Plan

401(k) employer contribution

Medical, Dental, Vision insurance

Company paid Life Insurance and Short Term Disability (STD)

Paid time off (PTO)

Parental leave