Support Customer, Customer Service and Account Managers as assigned by providing exceptional support and developing strong relationships with customers and team members at plant and / or corporate lo...Show moreLast updated: 30+ days ago
Promoted
QUALITY COORDINATOR
ConagraLouisville, KY, United States
Full-time
Do you have a taste for something big? If you're looking for the opportunity to reach your potential, consider Conagra Brands as your next career destination.
At Conagra, we're known for iconic bran...Show moreLast updated: 6 days ago
Promoted
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Galen College of NursingLouisville, KY, United States
Part-time
Are you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose : offering excellence in nursing education.
Our staff and administration ...Show moreLast updated: 1 day ago
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Hampton Inn and Suites Louisville NorthEastLouisville, KY, USA
$19.00 hourly
Quick Apply
BryantCorp is a respected family-owned real estate development and property.BryantCorp currently owns and manages three hotels with three.
We also own and manage office, industrial, and.Industriousn...Show moreLast updated: 19 days ago
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Calhoun Construction ServicesLouisville, KY, United States
Full-time
Quick Apply
Calhoun Construction is seeking dynamic and ambitious individuals to lead, inspire and develop teams of dedicated professionals throughout all levels of our organization.
We are hiring a proactive S...Show moreLast updated: 13 days ago
Promoted
RESIDENT SERVICE COORDINATOR
Gene B. Glick Company, Inc.New Albany, IN, United States
Full-time
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Promoted
New!
Field Service Coordinator
HumanaJeffersonville, IN, United States
$53,700.00–$72,600.00 yearly
Full-time
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Promoted
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AIGWatson, IN, United States
Full-time
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Full-time
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Promoted
FLEET COORDINATOR
Sazerac Company, Inc.Jeffersonville, IN, United States
Full-time
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Johnson ControlsLouisville, Kentucky, United States of America
Full-time
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Promoted
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Full-time
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ChenMedLouisville, Kentucky, United States of America
Full-time
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Client Service Coordinator - 001177
Banfield Pet HospitalLouisville KY
Full-time
If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Live and exemplify the Five P...Show moreLast updated: 30+ days ago
Customer Service Site Coordinator
General Fasteners CompanyLouisville, KY, USA
30+ days ago
Job type
Quick Apply
Job description
Position Responsibilities :
Support Customer, Customer Service and Account Managers as assigned by providing exceptional support and developing strong relationships with customers and team members at plant and / or corporate locations
Load and / or unload material upon delivery to customer site
Distribute materials within customer site
Maintain labels and rack identification to ensure the integrity of replenishment signals
Monitor and maintain proper inventory levels within customer site
Maintain excellent housekeeping standards within customer site
Communicate professionally and effectively as our company representative within customer site, meeting with customer to understand production needs and potential demand changes, concerns and challenges and communicate this information to our warehouses, Customer Service and Account Managers
Participate in continuous improvement activities with customer and internally
Daily coordination of orders and material shipments and ASN's, entry / processing and management of incoming customer orders through shipment, including internal expedites with supply chain, QA, Operations and Logistics as needed to ensure accurate and timely processing of orders
Work with customers and internal teams to communicate constraints in supply and coordinate with them to adjust orders accordingly
Respond to customer requests related to shipping documentation and proof of delivery
Assist in investigation and resolution of customer concerns, working with Operations, Supply Chain, QA and Engineering as necessary to ensure closure, along with entering and tracking RMA's and replacement Customer orders as necessary
Support Finance in resolving receivables and invoicing concerns; process credits and debits as needed
Provide follow-up support for all customer, company requests and objectives
Support the avoidance, reduction, and resolution of excess and obsolete inventory by providing timely information from customer, and assist in investigating and compiling supporting information for claims
Update and maintain all applicable reports in a timely manner
SKILLS, KNOWLEDGE, ABILITIES :
Ability to be trained to operate powered industrial lift trucks and pallet jack
Strong sense of urgency and ownership with a commitment to working with customer and internal teams
Excellent communication skills including verbal, written and interpersonal
Ability to identify and negotiate solutions that are aligned with company strategies and goals, and gain agreement from customer
Focus on attention to detail and accuracy while meeting deadlines
Capacity to handle multiple detailed tasks with frequent interruptions
Must be self-directed and able to work effectively without direct supervision
Strong organizational and follow up skills, ability to manage time and plan, flex, and coordinate workload with shifting priorities
Ability to recognize potential problems, correctly identify actual problems, and to take the necessary steps to prevent or resolve problems
Analytical ability to gather and interpret data and relevant information and draw accurate conclusions
Proficient use of ERP system, Microsoft Word, Excel (v-lookup and pivot tables) and Outlook
Willingness and ability to be flexible and adapt to changing job requirements
Ability to understand and follow all processes and procedures
PHYSICAL REQUIREMENTS AND ENVIRONMENT :
Must be able to sit and work at a computer for up to 8 hours per day
This job operates in a plant environment. While performing this job the employee is exposed to inside ambient temperatures. Noise level may be high when operating powered industrial equipment. Employees are required to use appropriate safety equipment to prevent injury to self or others.
The employee is frequently required to bend, stretch, twist, stand, move about, hear, and speak. The employee is frequently required to use hands and arms to reach, handle, and feel. The employee is frequently required to climb on and off industrial powered equipment. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The employee must have the ability to lift products weighing up to 40 pounds repetitively from floor level to overhead.
JOB QUALIFICATIONS :
Must have high school diploma or equivalent
Must have a valid driver's license
Preferred : Experience in warehousing and / or manufacturing environment
Experience in the fastener or distribution industries is helpful
WILL BE EVALUATED ON :
A ttendance
Adherence to all safety policies and procedures
Dependability
Knowledge of Job
Quality of work performed
Achievement of departmental and personal goals and objectives
Interpersonal Relations / effectiveness as a team player