Software test engineer Jobs in Springfield, MA

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

For more information, visit www.jameshardie.com.

Summary

The CIMS Engineer drives safe, reliable, and cost-effective operations at the Westfield finishing plant through practical engineering, Lean improvement, and workforce capability development. Working closely with operators and plant leaders, this role applies solid mechanical knowledge, direct observation, and data analysis to improve line flow, process stability, quality, equipment utilization, and cost performance.

Within Westfield’s small, collaborative team, the position combines process improvement and assigned capital projects with hands-on support for the James Hardie Manufacturing Operating System (HMOS), standardized work, and targeted operational training. Success requires building trust, listening to employees, translating technical concepts into clear actions, and influencing change across departments and shifts. The role turns improvement opportunities into measurable results and helps employees sustain them in daily work.

What You’ll Do:

Process Improvement and Mechanical Problem Solving
• Spend ample time with operators and supervisors on the line to understand the finishing process, end to end. Identify bottlenecks, downtime trends, excess handling, quality losses, and opportunities to improve performance.
• Apply mechanical knowledge, time studies, line balancing, process mapping, and loss analysis to improve throughput, labor effectiveness, equipment reliability, and operational efficiency while protecting safety and product quality.
• Partner with Operations, Maintenance, Quality, Engineering, and Controls teams to troubleshoot equipment and process interactions. Develop solutions for better efficiency
• Lead structured problem solving using PDCA, A3, 5 Whys, Pareto analysis, and Lean Six Sigma tools. Verify effectiveness through performance reviews and sustainment checks before standardizing improvements.
• Monitor the line progress and prioritize losses with plant leadership and validate benefits with Finance.
Lean and HMOS Deployment
• Support deployment and sustainment of HMOS principles through 5S, visual management, operator standard work, leader standard work, daily management systems, and effective tier meetings.
• Coach employees and supervisors to identify abnormalities, assign ownership, escalate barriers, track actions, and close gaps to improve accountability and operational discipline.
• Facilitate Kaizen events and CI activities focused on productivity, quality, flow, setup reduction, workplace organization, and waste elimination. Engage employees closest to the work in developing and sustaining solutions.
• Maintain a structured improvement pipeline with defined problem statements, baseline data, ownership, milestones, and expected benefits. Review progress and sustainment with plant leadership.
• Partner with the James Hardie CIMS and HMOS network to benchmark performance and share best practices.
Operational Training and Standardized Work
• Develop, update, and maintain SOPs, standardized work documents, visual job aids, and training materials.
• Deliver hands-on training and coaching on equipment operation, process controls, quality requirements, changeovers, troubleshooting, and Lean principles. Reinforce both the task and the purpose behind the standard.
• Partner with supervisors, HR, and training resources to identify skill gaps, support all training.
• Verify employee proficiency and maintain qualification records and coordinate retraining when standards, equipment, or processes change.
• Evaluate training effectiveness through audits, recurring error trends, quality metrics, and operational results.
Capital Projects, Process Audits and Sustainment
• Manage assigned capital projects from concept through startup.
• Coordinate equipment modifications and process changes while ensuring compliance with change management procedures, all zero harm standards, and approval processes.
• Develop project handoff requirements including operating procedures, maintenance plans, spare parts recommendations, training materials, acceptance criteria, and startup support.
• Participate in audits, compliance reviews, and quality investigations. Implement, track, and sustain corrective actions while maintaining accurate documentation and improvement records.
People, Collaboration and Execution
• Lead cross-functional initiatives through collaboration, influence, and structured problem solving.
• Balance multiple priorities including CI projects, operational support, technical problem solving, and training initiatives. Monitor progress, communicate risks, and ensure commitments are achieved.
• Promote a culture of safety, quality, CI, and employee development while supporting plant objectives and operational excellence. Perform additional duties and special projects as assigned.

What You’ll Bring:

What You’ll Receive:

• As of the date of this posting, a good faith estimate of the current pay scale for this position is $80k to $90k. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.

  At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

  • Compensation: competitive salary and bonus eligibility
  • Insurance: day-one health coverage medical, dental, vision, life insurance
  • Paid Time Off: vacation and company holidays
  • Retirement: 401(k) with 6% match
  • Investments: Employee Stock Purchase plan (ESP)
  • Work-Life Balance: parental leave, wellness programs
  • Purpose. Impact. Community: Sustainability Initiatives | James Hardie

#LI-MB22

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.