Sql data analyst • ann arbor mi
Partner Operations & Support Analyst.As a Partner Operations & Support Analyst, you will support Cisco's MSP partners by resolving technical, sales, account, ordering, and billing inquiries and ens... Show more
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.Virtually every electronic device in the world is produced using our technologies.KLA invents systems... Show more
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AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more
AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more
The Summer Analyst will be responsible for providing necessary insight and input on construction schedule, cost and complexity.The construction team works alongside the project's in-house design, f... Show more
Investment Strategy & Advisory.Predictive Analytics & Visualization.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowled... Show more
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Principal Data Center Operator.Principal Data Center Operator.Independently responsible for one or more data centers, leading performance analyses across key operational areas and proactively monit... Show more
The client is currently seeking a dynamic Business Analyst to provide support for billing and finance reporting within their operations.They also must make information accessible to those who need ... Show more
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AVP Project Management Analyst.Advanced Vehicle Platform (AVP) Program Management Analyst As an AVP Program Management (PM) Analyst, you will play a critical role in supporting and executing our co... Show more
The average salary range is between $ 77,499 and $ 126,740 year , with the average salary hovering around $ 97,399 year .
As a Partner Operations & Support Analyst, you will support Cisco's MSP partners by resolving technical, sales, account, ordering, and billing inquiries and ensuring timely, accurate issue resolution. You will handle a high volume of partner tickets, using research and historical data to identify solutions and improve the partner support experience. You will lead multi-functional initiatives that improve operational efficiency, develop scalable processes to support MSP operations, and be responsible for monthly billing processes for thousands of partners. You will analyze partner demographics, commissions, and system migration data to develop financial insights and key metrics that support business decisions and leadership reporting. You will also provide guidance to teammates and partners to improve consistency and effectiveness across MSP operations.
Candidate will work remotely in any location in the US.
You'll join a collaborative, cross-functional team working in an evolving environment. The team brings together expertise across operations, support, technology, sales, and partner engagement, creating opportunities to work across the organization and make a direct impact on the growth of Cisco's MSP business.
Cisco is leading innovative initiatives to empower Managed Service Providers (MSPs) through solutions like the Cisco Secure MSP Center, helping MSPs simplify how they deliver security services to their customers. This brings together Cisco's Duo, Umbrella, Secure Endpoint, and Email Threat Defense offerings to provide cloud-delivered security that protects users, devices, and distributed locations.
Our team supports the growth and evolution of these MSP solutions by partnering across Cisco to improve operations, simplify processes, and create a seamless experience for our MSP partners. As the program continues to expand into new markets and incorporate additional Cisco offerings, the team plays an important role in scaling the business and helping Cisco deliver secure, flexible solutions to more customers.
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