Technical program manager Jobs in Norman, OK

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Benefits:

• Career Growth Opportunities
• In-store and New Store Training Teams
• Health, Dental, and Vision Insurance | based on hours worked
• Uniform | Hideaway Pizza Logo Apparel
• Meal Discounts
• 401(k)

Location Address: 577 Buchanan Avenue Norman OK 73069

Hideaway Pizza Overview: We don't always take ourselves seriously at Hideaway Pizza, but we take our Food, Team, and Guests VERY seriously.

At Hideaway Pizza, we do lots of little things that make a BIG difference, the number one thing is hiring the BEST!

We LOVE having great people on our team because we know great people like to have FUN. We are all about the FUN (and funny)! If you value People, Caring for Others, Staying Real, Creating Happiness, and Making It Right then our values are aligned.

Other BIG things we do at Hideaway Pizza is always use TOP QUALITY ingredients, never compromise our recipes, and prepare many of our items in-house, fresh daily. Many of our ingredients are locally sourced or made specifically for us. It's why our GUESTS are LOYAL and have been since 1957 (like forever ago). Besides PIZZA, we offer many outstanding starters, salads, sandwiches, pastas, desserts, and drinks.

Cheers to the Next Pizza Party! Job Summary

The Manager is responsible for overseeing the daily operations of the restaurant, including the development and performance of the team. In addition, the Manager works with the GM to oversee the financial management while optimizing profitability. The primary goal is to ensure the restaurant runs efficiently and provides the GUEST with a positive experience.

Tasks (Day to Day Work Activities)

1. People Development
   • Assist with the training and supervision of the team, ensuring all employees are performing at their highest capability with operations procedures, safety protocols, and service standards.
   • Develops team by providing ongoing feedback, establishing performance expectations, and conducting performance reviews.
   • Oversees and enforces a safe environment.
   • Ensures the restaurant is always properly staffed while achieving labor targets.
2. Food and Beverage Standards
   • Works hand-in-hand with the team to ensure food quality and presentation is at the highest level.
   • Manages day-to-day operations of inventory management.
   • Ensure the restaurant is compliant with all health and safety regulations, including food safety and sanitation standards, fire safety regulations, and liquor laws.
3. Sales Growth and Profitability
   • Adheres to service standards and marketing plans to attract and retain GUESTS.
   • Manages the financial aspects of the restaurant, including budgeting, cost control, and profitability analysis.
   • Handles issues in a timely and professional manner.
   • Adheres to the restaurant budget, including financial reports, forecasting revenue and expenses, and implementing cost-control measures.
4. Culture
   • Internalizes "THE WAY".
   • Creates and maintains a positive culture that is aligned with the Hideaway Pizza culture.
   • Maintains positive relationships with vendors, supplies, and other business partners.
5. Administrative
   • Oversees the maintenance and repair of the restaurant's equipment and facilities to ensure they are in excellent working order.
   • Ensure the restaurant's appearance and atmosphere are inviting and appealing to GUESTS.
   • Act as a promoter of the Brand, ensuring consistent brand expression through all consumer touch points.
   • Performs other related duties in line with operations and personal development.
6. Knowledge (Comprehension of facts and principles to succeed in this job role)
   • Strong MS Office Suite.
   • Learning people development.
   • Proficient with restaurant-specific software and programs (scheduling, table management, POS).
   • Strong knowledge of food safety procedures (Serve Safe Certified preferred) and liquor laws.
   • Developing understanding of human resource laws including labor laws, interviewing, termination, etc.
7. Skills and Abilities (Developed capacities and active personal attributes that facilitate successful performance)
   • Extremely Team/ Service Focused.
   • Strong written and verbal communication skills.
   • Highly organized and detail-oriented in all assignments, strong attention to detail.
   • Accuracy and attention to detail are required.
   • Strong multi-tasking skills; must manage responsibilities under strict deadlines.
   • Work independently to resolve issues and communicate with the appropriate person or department.
8. Education & Experience (Level of learning and familiarity with the job)
   • Progressive Work History
   • Minimum of 2 years in full-service restaurant
   • Minimum of 1 year supervisory/leadership position

Requirements:

• All candidates considered for the position will be required to successfully pass a criminal history background investigation.
• Must be 21 years or older
• Have and maintain required licenses: Food Handlers and Alcohol, state and county specific.
• Work a varied schedule, including shifts, days, holidays, doubles, positions, and events.
• Follow all policies and procedures outlined in the employee handbook and job-specific training guides.
• Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping.

Compensation: $50,000.00 - $57,000.00 per year