Technical program manager Jobs in Honolulu, HI

Regional Program Finance Manager (RPFM)

This is a role that allows for working from home with some occasional meetings to be attended in person. Applicants must be based in Hawaii to be considered for this role.

We're PRA, the leading destination management company (DMC) with 45+ years of experience across 32+ states and 100+ destinations.

We believe destinations have power-and our people unlock its magic. We push past boundaries to transform ideas into business event experiences that connect, inspire, and endure.

If you're curious, bold, and ready to build standout experiences, you'll find your place here.

Reporting directly to the Director of Program Finance and indirectly to the Regional Vice President, the Regional Program Finance Manager (RPFM) plays a critical role in supporting regional offices and is responsible for managing document administration, client invoicing, program closeouts, supplier onboarding, timely cash collections, and other finance-related administrative functions. The RPFM works closely with the local sales, creative and design, and event operation teams, as well as the PRA Finance Department, our vendor partners, and our clients.

Primary Responsibilities Include:

Client Invoicing

• Work with the Program Performance Team to invoice clients for all deposits in a timely manner, in accordance with contractual terms and master service agreements.
• Monitor incoming payments and follow up with clients as needed to ensure timely collections and minimal disruptions to program cash flow.
• Process client refunds when applicable, ensuring all required documentation is complete and properly filed.
• Review the region's weekly A/R aging report and proactively follow up with clients on outstanding balances.

Program Closeouts

Collaborate with PRA Event Producers (EPs) and the Finance Department to complete the program close-out process within 15 days following event operations. Responsibilities include:

• Ensuring the highest standard of quality and accuracy in PRA invoicing by reviewing all client-facing documents for grammatical, formatting, and financial errors.
• Reconciling revenue detail to confirm proper classification and GL account recording, and cost detail, to ensure that final accrual amounts are as accurate as possible.
• Calculating and documenting any hotel, third-party, or special program commissions/rebates due to partners.
• Verifying the accuracy and proper recording of any applicable sales tax charges.
• Preparing a comprehensive financial package for the accounting team, capturing all relevant financial and operational data from the program.
• Working with local teams and clients to process any necessary changes, updates, or adjustments, including submitting a revised PCO when needed.

Supplier Onboarding and Maintenance

Own the setup and ongoing maintenance of regional supplier records, ensuring credit accounts and payment terms are accurately established. Maintain up-to-date W-9s, banking details, and certificates of insurance with vendors while working directly to manage refund and commission amounts.

Miscellaneous

• Work with the Regional Vice President on any ad hoc financial reporting or project needs.
• Ensure Program Folders are up to date with all required documents.
• Oversee the petty cash or cash advance reporting of regional offices.
• Assist with regional time-tracking reports, data maintenance, and team communication.
• Support enhancements of PRA software including Salesforce and Event Cost Sheet when required.

Qualifications:

• Prior Destination Management Company, event production, or hospitality experience preferred.
• Bachelor's or Associate Degree in Accounting, Business Administration, or Finance is a plus.
• Intermediate to high proficiency in MS Office and Excel; Salesforce and/or NetSuite experience is beneficial.
• Basic understanding of Accounting and Business principles.
• Ability to work both independently and collaboratively within teams.
• As needed, ability to cross-train with PRA Finance members and other RPFMs.

Competencies:

• Demonstrates a personal commitment to organizational excellence, honesty, integrity, and ethics.
• Strong analytical, critical thinking, and judgment skills.
• Strong attention to detail; with a "measure twice, cut once" mentality.
• Self-motivated, with effective verbal and written communication skills and the ability to interact with clients, suppliers, and colleagues.
• Ability to multitask and prioritize effectively, with adherence to strict deadlines.
• Holds self and others accountable for outcomes.
• Proactively seeks to automate, streamline, and document processes.
• Capable of occasionally lifting office products and supplies weighing up to twenty pounds.

Salary: $70,000-85,000 base salary. Benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, 401(k) with match, paid holidays, vacation, and sick time, parental leave, cell phone stipend, pet insurance, plus additional benefits.

Ready to discover where next begins?

PRA offers you room to grow, create, and step confidently into your next era.

When you join PRA, you'll have the opportunity for a creative, energetic, and inspiring career in sales, creative, operations, production and more.

Our Services

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